Sonesta Es Suites Somerset Guest Reviews
Write a review
|5.0 miles from Somerset centre|
Write a review
Kalyan Fri, 6 July 2018
Cici Mon, 4 June 2018
All stained out!
Disliked: Lots of stains on the walls. I had to change my room 2 times because the stains were an eyesore to me. I don't know why they have such a high rating but ive been to plenty of places way more cleaner. I think because they allow pets is how they accumulated the high scoreand stains. A nice paint job would perk up the rooms there. 1st room i had the sink had a long crack looking mark going down the middle. The couch had some type of spot on the back a little bit of oxyclean or resolve could take that out. And my counter didnt looked wiped down properly you can see some crumbs left there. I was not about to spend that much on a room for a romantic getaway that looked shabby no thanks. After the 3rd try they put me in a much more acceptable room. I also didnt like the fact they made me fill out some type of registration form. Usually when i order a room online i give my CC and a photo ID and im done. Not fill out extra paperwork. Then today i get an email from them saying finish your Sonesta Travel Pass enrollment. Um this is why i didnt want to fill out paperwork to begin with... finally my boyfriend who checked out of the room because i had to leave for work and he was off and wanted to sleep in a little told me housekeeping came barging in on him twice. Like 1 knock and they came into the room without waiting 2seconds for an answer. I had better quality at a Holiday Express i hate to say for way cheaper. For some reason their pool wasnt open either.
Michael Mon, 4 June 2018
Liked: The size of the two bedroom suite was perfect for my family. We liked that we were able to bring our two small dogs with us. The exterior entrance made it easy to take the dogs out for walks without walking through hallways.
Disliked: My family stayed for my daughter's dance competition, which was in the local area. We were very excited to see online that there was a pool that would be open. Unfortunately, once we arrived the pool was open, but was locked and we were unable to use the pool. We stayed in a two bedroom suite, which was a great size, however the air conditioning wasn't working properly. The bedrooms were extremely warm, but the main living area would stay cool. We tried to close the vents to the main living area in hopes that the bedrooms would cool down, but it did not work. My family did not sleep the entire night we were there.
Marian Tue, 29 May 2018
Liked: Service at the front desk.
Bernadette Mon, 21 May 2018
By far the best suite...
Liked: I absolutely loved the location of my suite, we were in the rear of the facility, 3023, it was very peaceful. The room was beautiful, spacious and comfortable.
Disliked: My only eyebrow raiser was the kitchen floor and the living room carpet, not as clean as it should have been for such a remarkable suite.
Anonymous Thu, 17 May 2018
Liked: 2 bedroom suite great for family members to spread out
Disliked: Carpets should be vacuumed or shampooed more often
Kristian Mon, 14 May 2018
Convenient, clean and quiet
Liked: It was very easy to park close to the room, and it was nice and quiet in the night. Surroundings were nice and clean. Staff was friendly. Especially the cleaning man was very welcoming.
Disliked: The bed could have been a little wider. I love my husband, but it became a warm night. The bed felt a little synthetic.
Laura Wed, 9 May 2018
Melissa Thu, 3 May 2018
Liked: everything about my stay was great!
Disliked: what was not to like
Laurentiuu Wed, 2 May 2018
Liked: friendly staff; nice welcome; great facilities; good breakfast