Sonesta ES Suites Orlando - Lake Buena Vista

Exceptional

Convenient, comfortable, and clean- nice...

Liked: Nice pool, comfortable room.
Disliked: Construction- I didn’t know that the hotel was under construction so that was a little disappointing. Limited food/drink options on site.

Exceptional

Pleasant

15 per night to park...

Liked: The location was great
Disliked: Need more staff 1 person for checking and 1person for check out 1 maintenance to bring you blankets that should automatically be in your room. If check in an was told they would bring it 11pm still nothing I called and called front desk no I had to upfront and there was no person there wait another 20-30 before this person arrived.

Passable

Location was good and front...

Liked: Location and staff
Disliked: No elevator, no room services, cleaning service was provided a day prior to check out for 7 day stay. I wish we had frequent cleaning services atleast every 3rd day

Good

The stay was good and...

Liked: How spacious the rooms are and the amenities.
Disliked: The smell of the room