Sonesta ES Suites Orlando - Lake Buena Vista Guest Reviews
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12.8 miles from Orlando centre |
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Richard Fri, 19 April 2024
Very good
Liked: Beautiful poolCleanLots of room
Disliked: A bit more security
Miriam Thu, 18 April 2024
Good
Nagadue Thu, 18 April 2024
They stole my belongings and...
Liked: The location is great if you want to visit the different parks in DisneyWorld or Disney Springs. Parking is not FREE!
Disliked: We had a big problem with this hotel. As a precaution, we brought our kitchen utensils along with us: frying pan, saucepan, silverware, a thermo, some cups... On the day we were leaving, I accidentally left my belongings in the dishwasher. When I returned that same afternoon to retrieve them, no one was willing to assist me. Unfortunately, we ended up losing everything, which was worth more than $300.Despite their promise to check and call, they never followed up. When we attempted to contact them, they did not answer. Two months later, during another trip to Orlando, I personally went to claim my belongings. However, they still did not provide any solution and claimed they did not know where my things were.The conclussion is that if you leave something valuable in the room, you may consider it lost and never get it back. The second time I went to complain in person, the guy at the desk, oddly enough, was drinking from a thermo similar to the one I had lost.
Alexandra Wed, 17 April 2024
Exceptional
Ramos Tue, 16 April 2024
Exceptional
Ralph Mon, 15 April 2024
Liked: Location was great, love the two bedrooms, kitchen and living area in suite. Plenty of room.
Disliked: no elevators
Jessica Mon, 15 April 2024
Exceptional
Liked: I love how we had a kitchen and livingroom. The pool hot tub great
Disliked: Nothing
Jabier Mon, 15 April 2024
Exceptional
Robin Mon, 15 April 2024
Very good
Alixandra Mon, 15 April 2024
Exceptional