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Sonesta ES Suites Omaha eef - (855) 304-8562
Sonesta ES Suites Omaha, 6990 Dodge Street, Omaha, NE -(855) 304-8562
Area: Central Omaha
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BOOK ONLINE OR CALL - (855) 304-8562
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (291 Ratings)
4.3 miles from Omaha centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Stop at Sonesta ES Suites Omaha to discover the wonders of Omaha (NE). Offering a variety of facilities and services the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Sonesta ES Suites Omaha. All rooms are designed and decorated to make guests feel right at home and some rooms come with flat screen television air conditioning heating alarm clock iPod docking station. The property offers various recreational opportunities. Sonesta ES Suites Omaha is an excellent choice from which to explore Omaha (NE) or to simply relax and rejuvenate.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` fan
` Shared kitchen
` On-site parking
` outdoor pool
` vending machine
` telephone
` dishwasher
` blackout curtains
` Concierge services
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Daily Housekeeping
` English
` Spanish
` Exterior Corridor
` Sofa
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Outdoor recreational features
` Room service available
` Pets allowed (charges may apply)

Sonesta ES Suites Omaha Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Joshua Fri, 15 March 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Erik Sat, 24 February 2024

Superb

5

Exceptional - 5.0 out of 5

Kristen Wed, 31 January 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Barb Sat, 27 January 2024

Superb

4

Very Good - 4.0 out of 5

Marilyn Fri, 5 January 2024

Very good

4

Very Good - 4.0 out of 5

Teresa Fri, 29 December 2023

Very good

2.5

Fair - 2.5 out of 5

Yolanda Fri, 22 December 2023

Very disappointed in the cleanliness...

Liked: The location & the friendliness of breakfast attendant
Disliked: It was clean as it used to be to be before it was bought buy NEW owners

2

Disappointing - 2.0 out of 5

Hannah Fri, 22 December 2023

Might have been scammed? Huge...

Liked: The unit was very large and included a kitchen. The bed was comfortable. The breakfast staff was exceptionally kind.
Disliked: I booked this unit on booking.com roughly 8 hours prior to arriving. While I was looking, it seemed there were lots of rooms available in the hotel based on how much was available online on third party sites and the hotels personal site. The hotel was also listen on Airbnb under an odd name. When I arrived to check in at around 10:00pm after driving all day long, the receptionist said that she had not received my booking from booking.com despite me showing her 3 confirmation emails including an email that stated it was a message directly from the hotel related to booking. She said they had no available rooms. When I said I didn’t understand how this could happen given booking.coms reliable reputation, she said it had happened multiple times before, to which I asked why the hotel has not looked into this further if it’s happened before. After some further back and forth discussion, she ”suddenly” had a room available for me but I had to pay a rate higher than what I had paid on booking.com. This all felt very sketchy and unbelievable. Because I was desperate I paid the higher room rate, that was roughly $35 more than the booking.com rate, and got a room for the night. When I called booking.com about this, they cancelled my previous reservation so that I wouldn’t be double charged and their customer service was extremely helpful. They did state that everything was confirmed on their end and they couldn’t see where any possible error would have happened. I feel as though this hotel scammed me into paying a higher rate and would not uphold my booking through a discount site. I am very disappointed in this experience and feel taken advantage of. Additionally, the location seemed sketchy and the room, though large and clean, had marks on the door to appear as if a break in had occurred before. Long story short, would never recommend and will not go back.

4.5

Wonderful - 4.5 out of 5

Goyard Fri, 15 December 2023

This guest did not leave comments about this hotel.

4.5

Wonderful - 4.5 out of 5

Amanda Fri, 8 December 2023

Liked: The location and the fact there is breakfast served daily.
Disliked: No.

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Sonesta ES Suites Omaha 6990 Dodge Street, Omaha, NE