Sonesta ES Suites New Orleans Convention Center Guest Reviews
Write a review
Write a review
Rebecca, New Augusta, visiting Smoothie King Center
Staff was so helpful. Room was awesome.
Liked: Room and staff.
Anonymous Fri, 22 August 2025
It was great, I would...
Liked: Beautiful place to stay,and it was very roomy and bright.Have already recommended others to stay there.My upgrade was superb!!
Keiara Thu, 21 August 2025
I enjoyed my stay and...
Liked: Everything was fantastic
Disliked: I liked it all
Sedrick Tue, 19 August 2025
Disappointed
Liked: Location
Disliked: Hallways smelled of pet urine. Also my credit card was charged twice for my stay. I prepaid for my stay prior to my arrival. Once I arrived I paid for the 100.00 deposit damage hold because you can't prepay that. After check out instead of my deposit being returned to my card my card was charged for the room stay which was already prepaid. Sadly I was warned about this from a friend who had stayed at this location prior because it happened to them but I decided to stay away because I have stayed at the great Sonesta locations in Alabama.
Suhair Mon, 18 August 2025
I never met a mean...
Liked: Close to downtown
Disliked: The receptionistboth of them was so rude and mean, I will never come back to this hotel because of them
Stacie Mon, 18 August 2025
Very good
Liked: The uniqueness of the room layout, the large windows, the kitchen, and being able to sleep 6 people.
Disliked: The door to the bathroom was hard to maneuver around, along with the bedroom door.
Dwana Sat, 16 August 2025
Staff was very helpful &...
Liked: Breakfast was over at 9:30. Wish it was available longer at least until 10 am.
Disliked: Parking was expensive.
Inna Fri, 15 August 2025
Very good
Frederick Thu, 14 August 2025
Well worth price.
Liked: Good breakfast. Adding grits to the menu would be grand :)
Suzette Tue, 12 August 2025
It was nice
Liked: We had a leak in the shower and they had to move us. But they were accommodating
Disliked: The parking was way too expensive!!!
Jeanetta Mon, 11 August 2025
Great value.
Liked: Room was spacious and clean. Location was ideal. Staff was friendly.
Disliked: Breakfast. Didn't like the fact that it was issued out. Wait staff wasn't the friendless.