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Sonesta ES Suites New Orleans Convention Center eee - (855) 338-9955
Sonesta ES Suites New Orleans Convention Center, 345 Saint Joseph Street, New Orleans, LA -(855) 338-9955
Area: Convention Center and Warehouse - Arts District
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BOOK ONLINE OR CALL - (855) 338-9955
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (786 Ratings)
1.1 miles from New Orleans centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Located in the Arts- Warehouse District district of New Orleans Sonesta ES Suites New Orleans Convention Center provides a tennis court a fitness center and barbecue facilities. Around 1640 feet from Morial Convention Center the property is also close to Bourbon Street. The property offers an outdoor pool and a 24-hour front desk. The units at the hotel are equipped with a seating area and a flat-screen TV. Some rooms are fitted with a kitchen with a dishwasher a microwave and a fridge. Rooms include a private bathroom with free toiletries and a hair dryer. An American buffet breakfast is available every morning. The accommodations also provides a business center and guests can use the on-site ATM machine at Sonesta ES Suites New Orleans Convention Center Caesars Superdome is 0.9 mi from the hotel. The nearest airport is Louis Armstrong New Orleans International Airport 12 mi from the property.

Check-in time: 04:00 PM   Check-out time: 11:00 AM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Safety Deposit Box
` Tennis Court
` Air Conditioning
` 24-Hour Front Desk
` Bicycle rental
` Dry cleaning
` Internet services
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Bowling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Outdoor pool (all year)
` Shared lounge/TV area
` Grocery deliveries
` Private parking
` outdoor pool
` 24-hour security
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Heated pool
` Non-smoking Rooms
` Secured parking
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Pet basket
` Fence around pool
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Face masks for guests available
` Minimarket on site
` Parking on site

Sonesta ES Suites New Orleans Convention Center Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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5

Exceptional - 5 out of 5

Rebecca, New Augusta, visiting Smoothie King Center Wed, 29 August 2018

Staff was so helpful. Room was awesome.

Liked: Room and staff.

3.5

Good - 3.5 out of 5

Ahmad Sat, 18 March 2023

Good

Liked: Nice facility. Good location for convention center. Friendly staff.
Disliked: Breakfast with very limited options. Rooms are cleaned weekly instead of daily. Elevator is not clean. No self parking.

3

Pleasant - 3 out of 5

Chileshe Sat, 18 March 2023

Pleasant

Liked: The location
Disliked: Breakfast

3.5

Good - 3.5 out of 5

Bassel Fri, 17 March 2023

Good

3.5

Good - 3.5 out of 5

Noelia Wed, 15 March 2023

Good

Liked: The room was big and had anything we needed. We had an issue with cleaning but the manager quickly solved that
Disliked: Our room was not properly cleaned when we arrived and they did not cleaned it in our day there and we did not have enough towels. But the manager was very efficient and solved it. Anyway, I would make sure to ask for room cleaning.

1

Poor - 1 out of 5

Anthony Wed, 15 March 2023

My experience was bad enough...

Liked: The hotel is close to everything.
Disliked: The breakfast was terrible and stayed the same for all 5 days. The room looked like it hadn?t been cleaned and needed a carpet cleaning. The room smelled moldy and I also seen Agee roaches. I was traveling with my fiancé and a few small children, which is why I didn?t ask to change rooms.

0.5

Poor - 0.5 out of 5

Holly Wed, 15 March 2023

Look elsewhere

Disliked: Truly one of the worst service experiences I have ever had travelling. I don?t usually bother with ratings, but the level of disinterest and general carelessness from the desk staff was stunning.

5

Exceptional - 5 out of 5

Akrom Wed, 15 March 2023

Exceptional

3.5

Good - 3.5 out of 5

Ruaidhri Tue, 14 March 2023

Good

4

Very Good - 4 out of 5

Dan Fri, 10 March 2023

Very good

Liked: perfect location near the Convention Center great swimming pool

5

Exceptional - 5 out of 5

Anonymous Wed, 8 March 2023

Exceptional

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Sonesta ES Suites New Orleans Convention Center 345 Saint Joseph Street, New Orleans, LA