Sonesta ES Suites New Orleans Convention Center Guest Reviews
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1.1 miles from New Orleans centre |
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Rebecca, New Augusta, visiting Smoothie King Center Wed, 29 August 2018
Staff was so helpful. Room was awesome.
Liked: Room and staff.
Ahmad Sat, 18 March 2023
Good
Liked: Nice facility. Good location for convention center. Friendly staff.
Disliked: Breakfast with very limited options. Rooms are cleaned weekly instead of daily. Elevator is not clean. No self parking.
Chileshe Sat, 18 March 2023
Pleasant
Liked: The location
Disliked: Breakfast
Bassel Fri, 17 March 2023
Good
Noelia Wed, 15 March 2023
Good
Liked: The room was big and had anything we needed. We had an issue with cleaning but the manager quickly solved that
Disliked: Our room was not properly cleaned when we arrived and they did not cleaned it in our day there and we did not have enough towels. But the manager was very efficient and solved it. Anyway, I would make sure to ask for room cleaning.
Anthony Wed, 15 March 2023
My experience was bad enough...
Liked: The hotel is close to everything.
Disliked: The breakfast was terrible and stayed the same for all 5 days. The room looked like it hadn?t been cleaned and needed a carpet cleaning. The room smelled moldy and I also seen Agee roaches. I was traveling with my fiancé and a few small children, which is why I didn?t ask to change rooms.
Holly Wed, 15 March 2023
Look elsewhere
Disliked: Truly one of the worst service experiences I have ever had travelling. I don?t usually bother with ratings, but the level of disinterest and general carelessness from the desk staff was stunning.
Akrom Wed, 15 March 2023
Exceptional
Ruaidhri Tue, 14 March 2023
Good
Dan Fri, 10 March 2023
Very good
Liked: perfect location near the Convention Center great swimming pool
Anonymous Wed, 8 March 2023
Exceptional