Good

Excellent hotel!

Liked: Large room with kitchen and sitting room. Good location and great value.
Disliked: Nothing!

Exceptional

Liked: Front desk service excellent Speedy check in room very nice clean sanitize
Disliked: I didn't stay longer

Filthy, felt like something was...

Liked: I like the spacious suite, the large bedrooms and separate bathrooms. Nice equipped kitchen.
Disliked: The carpet was grossly filthy, it should be pulled up and replaced. The room was not clean. Mold in bathroom. One staff member promised things that he knew would not happen. He knew that it would get me through the night and he knew he was not working the next day and would not have to deal with me. One staff member was overwhelm with all of the complaints and seemed to have had a melt down. We were awaken in the middle of the night with complaints of noise when we were asleep couldn't have been us. I stayed there because I was near a family event and did not need to be in the room a long time. I had three rooms the other 2 were better. They had excellent free coffee. I left a box of about 75 K-cup coffee and about 50 creamers in the room on the kitchen counter. The manager came to the door to let us know of check out time, we talked for about 45 minutes, he knew I was headed to the other rooms to get my daughter, he cleaned the room, before I left I saw him, he passed right by me as I left my daughter room, he never told me that I had left anything. He did not seem to care bout how bad the room was. He made a comment that they were aware of the condition of the carpet and just did seem to care that I was upset about it. The staff member that took me to the room also took pictures. I do have his name just won't list it here.

Exceptional

Passable

Liked: It was clean
Disliked: I didn't like the fact that we didn't have HEAT ! For a whole 24hr + I had 2 kids and my 85 year old grandmother that was with me. They didn't answer the emergency call.. I will Not be recommending anyone to stay here! The general manager didn't call me about the problem even after we left the property.

Good

Liked: N/a
Disliked: The carpet wasn’t clean

Poor

My stay here was wonderful...

Liked: Very clean, comfortable and nice location
Disliked: I loved everything