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Sonesta ES Suites Memphis eee - (855) 279-0668
Sonesta ES Suites Memphis, 6141 Old Poplar Pike, Memphis, TN -(855) 279-0668
Area: Memphis East
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BOOK ONLINE OR CALL - (855) 279-0668
3.1
HOTEL RATING: 
PLEASANT
3.1 out of 5 (806 Ratings)
11.3 miles from Memphis centre
BOOK ONLINE OR CALL - (855) 279-0668
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Hotel Description
Located on a main thoroughfare 11 mi from downtown Sonesta ES Suites Memphis features a gym. Rooms include a kitchen area with refrigerator and stove. Breakfast items include a muffin or Danish granola bar whole piece of fruit and a bottle of water. A coffee station is also available in the morning. All guest rooms have a cable TV and free Wi-Fi access. A tea/coffee maker allows guests to enjoy a hot drink in the room. Also available are a hair dryer iron and ironing board. Guests can make use of a fresh grocery delivery service. The property also features a barbecue facility. Memphis Sonesta ES Suites is 9.9 mi from Elvis Presley's Graceland and 12 miles from Memphis International Airport. The University of Memphis is just 12 mi away.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` BBQ facilities
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Sun terrace
` Private check-in/check-out
` Shared lounge/TV area
` Grocery deliveries
` Private parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Facilities for Disabled Guests
` Non-smoking Rooms
` Picnic Area
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Pet bowls
` Outdoor furniture
` Fitness
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Delivered food is securely covered
` Face masks for guests available
` Invoice provided
` Parking on site

Sonesta ES Suites Memphis Guest Reviews

Overall Average Score: 
Pleasant (3.1 out of 5)

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0.5

Poor - 0.5 out of 5

Erica Wed, 20 March 2024

Bad

Liked: I was coming from out of town on my way to the hotel to check in and a worker from the hotel call me and stated that they had no rooms available at the last minute. So I had to look around and call to see other places to see if they had a rooms available. I was so disappointed.
Disliked: They didn't have any rooms available on check in day but it was one available when I booked it and had a confirmation number as well

3.5

Good - 3.5 out of 5

Ashley Mon, 18 March 2024

Terrible

Liked: How the hotel was set up. It look like little apartments!
Disliked: When the housekeeper walked in my room while I was sleep and I was terrified! The room smelt like mildew and wet carpet and there were dead roaches in the window and the bed was extremely hard. And the toilet didn’t work and they told me I had to buy a shower curtain cause it didn’t have one. It was an horrible experience

5

Exceptional - 5.0 out of 5

Roosevelt Mon, 18 March 2024

Exceptional

4

Very Good - 4.0 out of 5

Teresa Thu, 14 March 2024

Very good

Liked: It had a lot of space for the first time being in one love it
Disliked: It wasn't clean enough it still had people trash in the suite they need clean it better cause my baby was going around finding things and putting in her mouth

4

Very Good - 4.0 out of 5

Williams Fri, 8 March 2024

Very well rounded staff and...

Liked: Fun
Disliked: No breakfast

5

Exceptional - 5.0 out of 5

Lashana Fri, 23 February 2024

Exceptional

Disliked: No spoons and dishwashing liquid were in room to wash the dishes. I also feel that towels should be brought to the room instead of customers having to bring them down to the front desk.

0.5

Poor - 0.5 out of 5

Antonio Tue, 20 February 2024

Bad

0.5

Poor - 0.5 out of 5

Angelic Mon, 19 February 2024

Bad

Disliked: The images are deceptive advertisements. When I arrived in my room after checking in, it smelled horrible. There were stains all over the pillows and sheets. There was a hole in the couch. It looked like no one had cleaned the bathroom. The phone was broken. When I asked the front desk staff if she could get someone to change the bed's sheets, she said that since the room service staff wasn't present, I would have to do it myself. In actuality, I left on the same day that I arrived. I had to keep calling them because they wouldn't respond to the booking websites so they could release my money back, and I kept getting the runaround about them refunding me the money. I overall believe that this location needs to be closed down and that a health and safety inspection should take place. I would not recommend anyone to stay here

5

Exceptional - 5.0 out of 5

Antonio Tue, 13 February 2024

Exceptional

5

Exceptional - 5.0 out of 5

Harris Fri, 2 February 2024

I was very much pleased...

Liked: It was clean
Disliked: N/a

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Sonesta ES Suites Memphis 6141 Old Poplar Pike, Memphis, TN