Sonesta ES Suites Memphis Guest Reviews
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|18.5 miles from Memphis centre|
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Scott Mon, 11 October 2021
When I return to Memphis...
Liked: King Suite was excellent. Good Hot Water pressure, Comfy Bed, Couch, All appliances worked in kitchen. All staff was accommodating and friendly.
Disliked: No Pool or dining room access.
Anonymous Tue, 28 September 2021
Bypass this place!!
Liked: The only light of this place , was the morning desk person Demetrius! She was apologetic for the previous staff.
Disliked: Room smelled of urine. Not cleaned well. Hair in the shower and on shower curtain. Poor service. Dented appliances. No pillows for the let out couch. Only two pillows on the bed. No additional linens. Random individual bringing in laundered towels in a trash bag from from the trunk of her car. Very unsanitary!! Evening front desk staff was rude and unaccomindating.
Derrill Tue, 28 September 2021
Liked: Location, staff and the room setting.
Disliked: Some of the cooking items were missing, damage walls in hallway, crazy trash in hallway on all floors and no luggage cart.
Bonnie Mon, 27 September 2021
Home away from home!
Liked: Sold our home and looking for new!
Disliked: Could use more washer and dryers.
Ke Mon, 27 September 2021
Marsha Sat, 25 September 2021
Great. Room .Manager. Lawn
Liked: Front desk manager and as the nicest person I have ever known.He was helpful and kind.
Disliked: Nothing,all was good
Natasha Fri, 24 September 2021
Reginald Thu, 23 September 2021
April Mon, 20 September 2021
Won?t be staying here again.
Liked: I like that it was setup like a apartment. Two beds and two baths with a full kitchen.
Disliked: We had to go down to get fresh towels each time we needed them. Toilet over flowed and I was told to come get a plunger. They ( front desk)!couldn?t find the plunger. The toilet flooded to the downstairs bathroom. I had to clean it up and use trash cans to catch any water through out the night. Also I called two days before arrival and was told pool would be opened. When I arrived the pool was closed for my entire stay.
Ba Sat, 18 September 2021