Sonesta ES Suites Huntington Beach Fountain Valley

Sonesta needs to do better....

Liked: Honestly, there was not anything positive I could say about this hotel.
Disliked: We walked into the first room we were given and the smell of cigarette smoke was a 10. I called front desk and was told this was a no-smoking property, but that they would switch rooms. Next room was in the back and you could hear freeway traffic but no smell. The bedding had blood stains on the comforter. The bathroom was very musty and needed to be cleaned better. We made the best of it because at this point, we had prepaid and we’re not getting a refund. Hotel then proceeded to charge my credit card the entire amount that was already prepaid and I had to call them. Will never stay here again. Many “long term” residents live here and not our type of hotel.

Superb

Liked: Staff
Disliked: Beds

Very good

Liked: Complimentary breakfast was delicious. Front desk was friendly,welcoming and helpful enough to open the room for the family.

Very good

Bad

Disliked: Rat droppings on one bed and stains on the other. The staff would not change the bedding. Also the tub was full upon arrival

Great Pet Friendly Hotel

Liked: The hotel is just exceptional all the way around great. The breakfast is awesome too
Disliked: The wait for the deposit back

A great comfortable stay

Liked: Spacious 2 bedroom apartment with 2 bathrooms TV's in both bedrooms and living room. Beds were super comfortable! Breakfast included was a lot better than we were expecting. We will definitely stay there again.
Disliked: Nothing it was really good!

Very good

Smelly and gross!

Liked: The room was extremely dirty and smelled of urine. We checked out almost immediately. There were rips in the bedding, furniture and carpet. Crumbs on the fridge and stains on the mattress and pads. Gross!!!!
Disliked: Nothing...... I would not recommend this place to anyone.