Sonesta ES Suites Houston Galleria

Very good

Very good

Liked: The location
Disliked: The pool closing early

Bad

Liked: It was very clean and good location.
Disliked: The hotel did not have water for two days. Had to leave and get another room somewhere else.

Unfortunately there was no water...

Liked: Only location is good
Disliked: There was no water for 24 hours room wasn’t clean and old furniture

Breakfast was OK. Property had...

Liked: all went well, no issues.
Disliked: Breakfast, generic.

Not going back

Liked: Location
Disliked: Dirty, no batteries on safe lock, ac not working properly and to loud expensive for what it offers

Exceptional

Very good

The character of the lady...

Liked: The lady at the reception when we checked in and out was very unfriendly. Her name is Marisol. Very unprofessional lady. I would not stay at this hotel again. She lacks good behavior.