Name: Sonesta ES Suites Detroit Warren
Address: 30120 N Civic Center Drive, Warren, MI
Telephone: (888) 608-6346

Sonesta ES Suites Detroit Warren Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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But overall, it is very...

Liked: It was very convenient and the price was all right
Disliked: It’s very outdated smelled little musty carpet needs to be updated or clean

Superb

Liked: Full kitchen, room was cleaned
Disliked: Construction was there and was not mentioned when I booked it. Breakfast was nastyOutside had trash at my door, no one cleaned the entrance

Exceptional

Liked: Friendly & helpful staff at check-in.
Disliked: Quite bit of remodeling going on, so you really shouldn't hold that against the property. But prolly should block off an entrance & exit for the working crews equipment & vehicles. Risk of damaging someone's vehicle as they gather tools, materials, etc. for the job they are doing..

I should have asked for...

Disliked: We were not told that the property was under construction. It was not previously on the website. The pool was closed. The property looks and is rundown. People live at the property like it’s an apartment complex. The trash was over run.

Very good

Exceptional

Liked: The room was nice and clean
Disliked: The carpet

Great

Liked: It's an amazing property! We really enjoyed the layout of the room, the safety of the area and the proximity of all amenities (Walmart is nearby).
Disliked: Renovation work that started at 7:30am woke us up.

It was okay, wouldn’t come...

Liked: The staff were 20/10 wish every hotel had this service!
Disliked: The construction kindve ruined our vibe in the morning, the police station ruined our vibe through the night, in & out the police station honking @ the garage door! & the website nor the booking app informed me about a $150 deposit!

Bad

Liked: Nothing
Disliked: Absolutely nothing the hotel is filthy and they have not cleaned the rooms. We found the previous guest bed linings in the bed when we pulled back the sheets. The bed was soiled with a huge urine stain. We switched from one nasty room to the next, the TV was broken the furniture is worn down and looks like it had been found in a dumpster the walls were dirty and the building had the nerve to be under construction. The only good thing about this place was the manager.