Sonesta ES Suites Auburn Hills Detroit

Liked: It was very nice. People were friendly.

Had no idea what to expect, first time in town - went to Crofoot to see Father John Misty. I was completely blown away by the wonderful hotel and staff. Everything was spotless; the room was very comfortable (even the sofa bed); pillows the very best. The staff was friendly and helpful - providing directions, pizza delivery number, and just being nice to talk to. The lady serving breakfast let us early birds start eating right away, instead of making us wait - was nice to see someone giving 110%.

Liked: Great stay - thank you!

Good

Liked: The room was great. Spacious clean and comfortable. Breakfast bar was clean and well attended staff were friendly.
Disliked: The hotel is being remodeled so the hallways being torn up was understandable. Some signs or warning from the staff at check in would be nice. Sing the wallpaper ripped up hanging and baseboard missing upon walking the hallways to the room was a bit of a shocker. But the room was good when we got there thankfully!

Very good

Exceptional

Passable

Exceptional

Liked: The room we were in appeared to be recently redecorated and painted and it was lovely. Comfortable bed, and comfortable set up to watch TV and a desk area. Room size was perfect for two. Kitchen had full refrigerator and dish washer (which we didn't need to use.)
Disliked: We were surprised that the "public" spaces (hallways) were being redecorated or "under construction." The main lobby and food/dining area were already redecorated. This wasn't explained to us at check-in but surprised us on our way to our room. Pieces of blue painter's tape were on each door and a hard-to-read room number was written in pencil on the tape. It appeared our room had been recently updated (and it's lovely), but there was some sloppiness in the painting which surprised me (splattering that wasn't cleaned up, etc.), and the floors in the kitchen and bath area weren't well-cleaned. My husband and I aren't that picky, but I wouldn't be surprised if others would be bothered by this. This isn't enough for us to say we would never return; we may when we see family the next time we visit and it would be fun to see the completed redecoration.

Great little place to stay.

Liked: Most comfortable bed. Great to have a kitchen.
Disliked: The hallways are being renovated.

OK stay and convenient location.

Disliked: Construction, breakfast was rushed or burnt amf dirty dishes in the cabinet.

Exceptional

Good

Liked: The rooms and beds were very clean and comfortable. The breakfast was great!
Disliked: The hallways were a mess- looked like remodeling was going on? The pool wasn’t open for 3 of the 4 days we were there.