Sonesta ES Suites Columbus Dublin

Exceptional

Superb

Eye opening when care for...

Liked: Location, spacious room size and they accommodated my need to check in early.
Disliked: The room was untidy and unkept spider webs around the baseboards of the bed area, unmelted ice left in the sink. Also, saw open hole in the kitchen area, small black bugs critters seen and carpet dirty. Closet door kept getting stuck. Staff was pleasant and professional but uncommodating.

Disappointing

Liked: The base of the place was clean. Living rm. Bedrm kitchen
Disliked: Mold all in shower , bathroom was dirty. You can see the workers care but it's not enough. Trash can overflowing. Old dirt everywhere in room. No blankets for couch bed..it's needs detail work

The trip was worth my...

Liked: The room design and space was nice and generous in size.
Disliked: A few things could have been better with the suite. Cleanliness because the suite was sightly dirty and unkept with a smell in the room. Also there was thick dust dust through out.I ice was left in the sink not drained or melted. However, on a scale of one to I 0 I will still give them a 7 because the location and how they handled the extension issue with professional and helpful approach.

Exceptional

Bad

Bad

Disliked: Booked a room. When I arrived, they said there was nothing avaliable. There was also a sign in the door saying the lobby was closed for 3 days. I stayed in my car for a night after travel due to a hotel shortage.

Bad

Liked: never ever staying here
Disliked: it was just terrible the service the receptionist cussed at us and stuff. We got locked out at the hotel at like 3aam