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AustraliaSonesta ES Suites Cleveland Westlake Guest Reviews
Overall Average Score:
Good (3.6 out of 5)
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| 2.3 miles from Westlake centre |
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Perry Fri, 12 April 2024
Very good
Olga Tue, 9 April 2024
Overall good.
Disliked: Advertised with breakfast, but there is no breakfast. A bit expensive.
Latifah Thu, 28 March 2024
Disappointing
Numan Wed, 27 March 2024
I really liked the Westlake...
Liked: Room and the kitchen
Disliked: Laundry room was out of order my last 2 days
Shannon Tue, 19 March 2024
Rooms could be cleaner waited...
Liked: Not very clean
Disliked: Staff had me waiting to check in for over 1 hour
Tiamarie Wed, 13 March 2024
Disappointing
Liked: The lights didn’t work in the dining room we didn’t have no silverware we had to go to the office to get silverware front desk. The fireplace didn’t work they had to replace it take the whole fireplace out put another one in.
Darius Sat, 24 February 2024
Exceptional
Mike Thu, 15 February 2024
Good
Disliked: The ceiling fan was very dirty and dusty. The rest is f the room was pretty clean. Furniture was pretty old/ worn but bed was comfortable
Shantiea Wed, 7 February 2024
Exceptional
Liked: Everything was amazing !!!!
Disliked: It’s nothing I didn’t like
Lacyw Wed, 7 February 2024
Property was good other guests...
Liked: The rooms were very spacious and comfortable and the location was near a lot of different things. Great restaurants near by.
Disliked: It is a dog friendly property. I have a service dog which is why I chose to stay here, however there was a large dog who was barking non-stop from 10pm until about 1:30am. The staff knew which guests it belonged to but told me unfortunately since they were pet friendly there was nothing they could do about it. We had to be up and out the door by 6 in the morning so we did not get much sleep at all. The dog was located over 3 buildings away so I am sure I was not the only one kept up that night.
