Name: Sonesta ES Suites Cincinnati - Blue Ash
Address: 11401 Reed Hartman Highway, Blue Ash, OH
Telephone: (888) 420-1657
Rating: 4.25

Sonesta ES Suites Cincinnati - Blue Ash Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

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Superb

Exceptional

Very good

Pleasant

Bad

Liked: The place was nice don’t get me wrong.
Disliked: I didn’t like that I used booking app to book this hotel for 1 night . After I paid I went to the hotel to check in but they tried to charge me 250$ after I already spent 150$ for the night well a few hours I booked this because I was homeless I still am I wanted a nice place but the hotel didn’t let me have the keys and then they didn’t even let me check in ontop of that I lost almost 200$ out of what I barley had. I called and explained my situation and they where very rude

Excellent. We will return!

Liked: Super clean, Room size exceptional. Quiet yet close to restaurants and med facilitied
Disliked: Nothing

Exceptional

Superb

Good

Liked: Was nice layout but rm did not feel well cleaned. The bathtub was not cleaned well nor was the pull out we used. Night shift check in was nice.

Great location

Liked: Great room, very spacious. The bed was comfortable.Great location close to highway and restaurants.
Disliked: The door going into the room did not seal very well, and cold air was seeping through badly, and the light from outside would come through in the morning. Coffee maker did not work either.