Very good

Great place to stay for...

Liked: The staff was super polite and friendly. The rooms exceeded expectations in size. The dressing area had a huge countertop, plus a couple of shelves for toiletries to keep them from getting wet - nice! There was also a real hair dryer, not one of those wall-mounted things that only have one speed (low) and one heat setting (incinerate). The room was fully equipped with dishes and cookware. The bed was very comfortable. Plenty of storage space if you want to unpack and stay for a while. The location is great - only a few miles from the Navy Base at Great Lakes and plenty of shopping and restaurants nearby. This would be a great place for families. The value for the room size and amenities is exceptional.
Disliked: This is being very nit-picky, but there are no usb ports built in. There were plenty of electrical outlets, but our phones seemed to charge super slowly. It would have also been nice to have some disposable cups for the bathroom area. I don't know if they offer them - I kept forgetting to ask. We also had an issue with our tv randomly switching back to the main menu, interrupting what we were watching as it would also display the first channel on the list. Not a huge issue because we weren't there to watch tv, but still somewhat annoying. It was reported but not fixed by the time we left.

Clean, kind, accommodating and friendly.

Liked: The grounds were beautiful. The rooms and bathrooms were very clean. We liked the kitchenette and the supplies provided in there. We ended up needing to check out early because we were in that location because our some graduated from Navy boot camp and ended up leaving 2 days earlier than we expected so there was no reason for us to stay. I called to ask if we could cancel the next days reservation late that evening (so less than 24 hours) and they did it kindly and with no issues. I was shocked and impressed.
Disliked: The breakfast was a bit bleak.

Good

Superb

Exceptional

Excellent place from home.

Liked: Was a great location I enjoyed my stay Christina the front desk staff was very nice and welcoming
Disliked: Didn?t have any dislikes

Very good

Exceptional