Sonesta ES Suites Chicago Schaumburg

The review

Liked: Good
Disliked: Outdated

Very good

Overall we enjoyed our stay...

Liked: I love the location and that it’s family friendly you can also bring pets!
Disliked: The place needs a little bit more cleaning we found cleaning glove pieces in the couch and the carpets where in need of a deep cleaning also the couch was dirty :-(

Passable

Liked: Location is good.
Disliked: Low quality of food for breakfast. Old and chipped furniture in the living room.

The staff was friendly, the...

Liked: The room was spacious and the front desk staff was very polite and professional. The pull out coach was comfortable and worked well for our teen traveling with us.
Disliked: The carpet was less than appealing. It was stained and there was a stragne large wet spot next to the bed. The couch pillows were stained and noticible when you flipped them over. The room seemed clean other than those things, just needs some refresh to really make it feel "clean." The bathroom was spacious however there was no soap, shampoo or conditioner in the room, the bottles in the shower were empty and we had to ask for some at the front desk. Also, the breakfast states it goes until 10am on the weekend online, but it was shut down PROMPTLY, I mean PROMPTLY at 9am.

Disappointed given it was a...

Liked: Area was good, near restaurants, activities
Disliked: Room carpet was dirty and stain, sofa was dirty and stain, bathroom was dirty

Welcome to Chicago

Liked: Two rooms, pool, proximity to local police department
Disliked: This place is really ghetto. I mean like the ghetto is staying here. Be prepared for cookouts, loud blasting foul mouthed rap music, feral children, and highly aggressive people threatening you with bodily violence if you so much as look in their direction. People yelling at each other from building to building. It’s basically the projects. It’s a great value so the inner city has taken note and will come and enjoy the stay with you. I did not like the highly inner city atmosphere that pervaded

This place sucks

Liked: The breakfast was good
Disliked: The manager was rude, we waited an hour and a half past when we were supposed to check in, the pool was small, literally watched a man get tased on site, we booked a two bedroom suite with two king beds and ended up with a two bedroom suite with full sized beds. They offered no compensation for the wait or the room being incorrect. There were spiders in the rooms, cracks in the walls, the toilet paper holder was falling off the wall, the refrigerator light bulb was falling out. I could go on. So much about our stay was awful.

Great place, would go again,...

Liked: Big space, kitchen, 2 bathrooms, very cozy and roomy area. Bit pricier but still absolutely worth it.
Disliked: I wish the kitchen had more utensils/pans/etc. It is advertised as having enough to cook but it's incredibly bare bones. I brought my own stuff to cook and I should have brought more than I did.