We booked the room because it was close to the concert of Paul McCartney. I must say we were absolutlely and completely satisfied with the room we had stayed in. The convenience of the walk to and back from the concert was an additional bonus. Being able to obtain dinner and breakfast was so much appreciated and saved us time trying to find a restaurant. I give this room and the friendly people two thumbs up and hope to be able to stay there again someday.

Liked: Loved it!

We decided to stay here because it was within walking distance to the John Paul Jones Arena. The staff at the desk were extremely helpful and courteous. The room was one of the best we have stayed in and their idea of Continental Breakfast is beyond any experience we have had the opportunity to be a part of. We would recommend this Inn to everyone. We will definitely be back.

Liked: The staff; the room; the breakfast.

Friendly staff; good breakfast.

Liked: Comfortable, clean room.

Very good

Disliked: We had several neighbors making noise all night several nights, alot of kids running up and down hallways. We did ask for room service one day all they did was just drop off new towels. We did have bathroom issues had to have water heater worked on and toilet fixed.

Great location if you are...

Liked: Very nice people working there.
Disliked: Everything was very nice.

Very good

Just okay. Overpriced.

Liked: Liked the size of the room, the bed was comfortable and the place was quiet. Close to UVA -- walking distance to JPJ.
Disliked: The place is just old and tired -- not dirty, but rundown. Water temperature fluctuated significantly in the shower. Couldn't decide between a good or a fair rating. Way overpriced for the condition of the room. (Home football game that weekend.)

Liked: I love this hotel! The staff bends over backwards for their guests.
Disliked: Cannot think of anything.

Exceptional

Very good

Liked: Well when we first arrived , the front desk lady was very nice and made us feel right at home . Check in was very easy . The room was roomy and everything seemed clean with great decor . We had the one bedroom suite which was really nice . Location was great , everything you need nearby walking distance . I like the area a lot . My daughter is a college student at UVA so this was a great spot.
Disliked: When I entered the room I always do an inspection of my own just because I like things clean , and I found a pill on the floor right next to the window /bed . I felt then that the rooms were not really being deep cleaned as I was told when I asked for a room that a pet hadn?t been in for awhile . I was assured the rooms are deep cleaned but it wasn?t . That was really my biggest issue other than breakfast . That was very disappointing & they only made 1 thing of coffee and some other things that was packaged already. The lady there that served sausage gravy biscuits didn?t really seem like she wanted to be there . She could have been a little friendly considering how friendly and welcoming front desk ladies were . I would love to come back but finding that pill just made me uneasy

disappointed

Liked: location was perfect. The lobby area was nice and the rooms were nice.
Disliked: the hallways had poor lighting. My room door latch was broken. It was very difficult to open and close. The toilet was loose, it would move slightly when used.

Superb

Liked: Nice big rooms located near a shopping area on the outskirts of Charlottesville. Lots of restaurants just around the corner.
Disliked: It gets a little quiet at night, more restaurant options downtown.