Sonesta ES Suites Charlotte Arrowood

Would stay again

Liked: Location, comfortable room & bed
Disliked: Stairwell was in need of vacuuming

Decent place fora stay with...

Liked: Nice size rooms for the price
Disliked: Phones weren’t working, some of the furniture was aging and chipping,

I enjoyed my stay and...

Liked: Very cozy and clean. Nice price for the value of the room!
Disliked: The outside parking lot had a lot of people just sitting around. Made me a little uncomfortable

Exceptional

Exceptional

Liked: Loved the complimentary breakfast and the amenities/size of the king suite was amazing.
Disliked: It would’ve been nice if the tv had the capability for apps like Netflix or to connect an iPad to watch movies, but the channel selection was nice.

Good

Very good

Liked: It's always.clean. and the amenities is a gud touch
Disliked: Not so much the facility just the area but never an issue been here twice

Exceptional

Liked: It was quiet,very clean,peaceful,and and we felt safe
Disliked: NA

Staff friendly, hotel not so...

Liked: The fridge did not work, we had a lot of snacks and could not put them in the fridge. Room was dusty and saw a few bugs crawling around. Staff was friendly but room was just okay. Could use a good cleaning and spray down to get rid of bugs. We stayed on the 3rd floor.