Sonesta ES Suites Birmingham Homewood Guest Reviews
Write a review
|4.4 miles from BIRMINGHAM centre|
Write a review
Jennifer J, Valleyexce Tue, 7 June 2022
From the moment I walked in, I felt comfortable. The people at the desk were great and the rooms were clean. I will stay there again.
Liked: The service was great.
Eric Fri, 2 June 2023
Anonymous Thu, 1 June 2023
Liked: nothing staff was rude af
Kimielle Tue, 30 May 2023
Liked: hotel met over my expectations. i ended up leaving my iPad in my room after i had checked out. this hotel was truthful and called me and told me that i had left my iPad in the hotel room i was in. very grateful for that. will always book when i come into time.
Yevonna Mon, 29 May 2023
Liked: We had everything we needed good staff
Hunter Sat, 27 May 2023
Tomeka Sun, 21 May 2023
Diana Sat, 20 May 2023
They CANCEL RESERVATIONS Without Notice
Disliked: Property manager canceled our reservation but did not reach out to me directly. I arrived after a 6hr drive to find that I had no hotel room. Then it sold out of rooms and could not give me a new reservation. My room was paid for in advance through Booking.com. They pretended that no harm had been done since they refunded me, but we were left looking for a room in another city the day of a concert that was set to start in 4hrs. That is poor hotel management and poor performance from Booking.com.
Apryl Fri, 19 May 2023
Worst Stay Ever!
Liked: The location was great. Close to stores and food places. Light traffic. The front desk staff was nice.
Disliked: First off, didn't like the fact that the only entrance to the front desk is to drive or walk around to the outside. The room was old and outdated, Couch old and rundown felt like we was sitting in a hole. The room obviously hadn't been cleaned thoroughly. The carpet was full of stains and the walls were dirty. The tubs had rings residue of dirt and hair and it was slow at draining. The stove didn't work. TV's only had 7 channels! Found critters/bugs on pillows. The Kitchen wasn't stocked with any necessities! We wasn't about to eat breakfast there! Quiet time policy was a joke! Could hear people outside near pool being loud and noisy!. Not worth the cost for this place! This was my worst hotel experience ever! Won't be back!
Yvett Thu, 18 May 2023
comfy friendly place
Liked: The property is very well located, close to Walmart, Sam’s club n other places to eat. It’s clean.The lady that was there when we arrived was WONDERFUL, she was very helpful and friendly.To my surprise we had free breakfast in the morning and it was really good too.l would recommend this place.
Disliked: the only thing l didn’t like is that l was able to hear everything that was happening above me.(walking, running water,etc)
Taisha Thu, 18 May 2023