Sonesta ES Suites Austin The Domain Area

Superb

Bad

Liked: Place is clean and quiet
Disliked: Staff allowed my ex access to my room without my permission and without verifying any ID or anything! Extremely unsafe!!

Not Recommendable

Liked: Nothing
Disliked: House Keeping is not done in a daily basis.

Superb

It was definitely not luxurious...

Liked: The location
Disliked: Wasn’t clean, the sheets were dirty with yellow stain on it, and the bathroom looked old with old fixtures like the shower head was so old that it wasn’t giving enough water pressure, told maintenance but they never came to fix it

Exceptional

Liked: The room was well laid out and felt luxurious.

Exceptional

It was absolutely wonderful!

Liked: It was a very nice property! So nice and definitely accommodating for everybody.
Disliked: N\A

Great stay

Liked: The staff was excellent and very accommodating. The staff was quick to resolve any of my concerns and answer all my questions. The beds were comfortable. Having a living area separate from the bedroom was great. The location was great. I appreciate the free parking.
Disliked: The first room that was assigned was dirty. Hair on the shower walls, dirt on the bed, and food on the floor. I let the front desk know, and they immediately changed my room and allowed me to inspect the new room for cleanliness before changing rooms. The restroom looks dated compared to the rest of the room.