Sonesta ES Suites Auburn Hills Detroit

Liked: It was very nice. People were friendly.

Had no idea what to expect, first time in town - went to Crofoot to see Father John Misty. I was completely blown away by the wonderful hotel and staff. Everything was spotless; the room was very comfortable (even the sofa bed); pillows the very best. The staff was friendly and helpful - providing directions, pizza delivery number, and just being nice to talk to. The lady serving breakfast let us early birds start eating right away, instead of making us wait - was nice to see someone giving 110%.

Liked: Great stay - thank you!

OK stay and convenient location.

Disliked: Construction, breakfast was rushed or burnt amf dirty dishes in the cabinet.

Exceptional

Good

Liked: The rooms and beds were very clean and comfortable. The breakfast was great!
Disliked: The hallways were a mess- looked like remodeling was going on? The pool wasn’t open for 3 of the 4 days we were there.

OK stay - not great.

Liked: The room was spacious and comfortable. Offered a nice respite after a day on the job.
Disliked: A lot of noise from the hallways with children running up and down and screaming/being loud. This was bothersome because I was trying to work. I also didn't care for not having cleaning service daily. There was a dirty glass in the sink when I arrived to my room which didn't give me the best overall feeling. There is a severe lack of plugs for things like phones, laptops, etc.

Disappointing

Liked: Location
Disliked: Dirty and wasn’t aware of the renovations before booking.

Staycation

Liked: The room was very spacious and the bed was very comfortable. The kitchen was stocked with everything from kitchenware down to dish detergent for the dishwasher.
Disliked: The hotel seems to be under construction or something. I stayed on the second floor and the hallways look like something out of a horror movie. Peeling wallpaper etc. The elevator is old and janky. The walls are VERY thin. I heard the person next door working the microwave and it was constant banging noise off and on night and day. I think it could have been a washroom? Idk. The room itself was great. The hotel needs some work. At least warn people that the hotel is under construction so they won’t be alarmed.

Good

Good

horrible

Liked: The property was under construction and very, very dirty
Disliked: The staff who knocked on our door several times and we’re extremely rude.Both my wife and I are in our bedroom watching a television series when the hotel manager made accusations of indecent exposure in the windows of our roomI am laying in our bed with my shorts on and my shirt off, watching a television series and being stared at by three illegal immigrants who are working for the hotel I know they are illegal immigrants because when I asked the hotel manager, if those people were legal immigrants employed by the hotel, she said more than likely not I had to report them to ICE because of how they were staring in our room and taking photos