Sonesta ES Suites Atlanta - Perimeter Center

Exceptional

Superb

Liked: I stayed at your hotel from July 23rd to July 25th, and I would like to express my heartfelt appreciation for the outstanding service provided by Ms. Elisha Noble at the front desk.From the moment I checked in, Ms. Noble made me feel genuinely welcomed with her warm smile, professionalism, and attention to detail. She went above and beyond to ensure that my stay was comfortable and smooth, answering my questions patiently and offering helpful recommendations.Her positive attitude and willingness to assist truly stood out and made a lasting impression. It’s rare to encounter such dedicated and thoughtful service, and Ms. Noble exemplifies the very best of hospitality.Please extend my sincere thanks to Ms. Elisha Noble. She is a true asset to your team and a key reason I would choose to stay at your hotel again in the future.

Exceptional

Good

Family reunion

Liked: Our stay was very good. The location was excellent. Quiet but only one block from all the action around Perimeter Mall. We were 5 adults, so the 2 bedroom suite with 3 Qeen beds and a queen sleeper sofa was perfect. The beds were very comfortable. It was also nice to have a gathering area that was not the bedroom. The kitchen looked all stocked. We were only there for a long weekend, so we did not really use it except for snacks and drinks. The pool area looked nice and clean, and there were two grills available. I can't review the breakfast because we did not make it to that. Overall, it is a great selection for our needs!
Disliked: The only negatives were that the sofa was well worn and should be replaced soon. Also, housekeeping services are only once per week per customer, so you will be keeping up your space yourself. We were told that if we needed more towels or anything, we could ask at the front desk and get them. Even though these are drawbacks, we still enjoyed our stay and would go back again and recommend it to our friends.

Awesome stay

Liked: The staff was Awesome especially Elisha she is great very helpful and prompt and professional.
Disliked: The tv needs to be updated and the toaster wasn’t working to warm up the bagels but that’s the only thing everything else was awesome.

Poor

Liked: The price was good. They lady at the front desk was very nice.
Disliked: They left garbage in the hallway from the rooms. IT SMELLED BAD!!! It was stacked and was not taken out till the next day. They only clean rooms once a week, so you have to place ur garbage in the hall. THAT'S NASTY! Coffee pot was broken. Need a new mattress and sheets and blankets. They are stained. Pull out bed was like sleeping on the floor. TV needs updated.

Exceptional

Disappointing