Sonesta ES Suites Albuquerque Guest Reviews
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Write a review
Holly Sun, 13 July 2025
Okay for a short stay....
Liked: Breakfast was fine. Location worked for me but not in a walkable area.
Disliked: I couldn’t adjust the temperature. Room was too hot for my comfort.
Ray Sun, 13 July 2025
Was very pleasantly surprised
Liked: Breakfast good
Disliked: Everything better than average
Lindamarie Sat, 12 July 2025
Love it here
Liked: Everything
Disliked: Nothing
Gregory Sat, 12 July 2025
Very good
Disliked: Add'l charge on my credit card that was not explained to me, that showed up day after checking out. Definitely no like!
Pamela Sat, 12 July 2025
Price was very competitive, beds...
Liked: It is a former Marriott Residence hotel which we had stayed at years ago, so I knew the layout would fit our extended family for the holiday weekend.
Disliked: Breakfast was substandard. Eggs were not great for first two days, but on the third day they were inedible. Sausages were good. Not much else to eat (unless you like sugared food) except huge English muffins. Automatic toaster was nice. Coffee was very weak. No half and half on third day. There was a loose stairway rail on the staircase to our unit. It was not attached at the top of the landing. My husband reported it but it was not fixed.
Virginia Thu, 10 July 2025
This Property Definitely Warrants Consideration
Liked: Easy off/on I-40. Good location. Staff very welcoming and helpful. Good parking. The room was large and comfortable. The room was well equipped. The bed was very comfortable. The kitchen had everything. Lots of storage. Great work desk. We had a fireplace but didn't use it. Lots of restaurants in the area. The laundry room was good. The bathroom was large and had a separate bath/toilet area. Good TV. Good breakfast and plenty of choices. We especially liked the lady who put the breakfast together. She was very efficient.
Disliked: When we arrived, the first room we were assigned to was on an upper floor (Bldg. 13) and there was bird poop everywhere along the walkway getting to the room and also outside the doorway. There were A LOT of doves hovering in the gutters, apparently nesting there. We asked for another room and were shown a room on the ground floor of Bldg. 8. That room literally reeked of dog smell and it was overpowering. We finally were assigned a room on the lower floor of Bldg. 5 (#513) and everything about it appeared to be ok, but on the second day we picked up a dog odor. The best rooms appear to be on the second level and not under any trees. BUT, we were grateful that the guy who checked us in was so patient and made sure we were assigned to a room we were happy with. This guy should get an award for his patience. I did not get his name but he was black, slim, and VERY VERY kind. Although breakfast was good and had a variety of choices, the eggs, sausage and potatoes were lukewarm. My final comment is that the carpets throughout this property should be replaced with wooden plank floors or tile.
Renee Thu, 10 July 2025
Very good
Gal Tue, 8 July 2025
Great place. Parking can be...
Liked: Great buffet good assortment and lot of time to ear it.
Disliked: I would have liked some donuts or danishes for a quickie with my coffee
Lisa Sun, 6 July 2025
Bad
Liked: It was really dirty with small beds and a bad location with homeless
Carla Sat, 5 July 2025
Superb
Liked: The property is very nice. We like to stay here because we were traveling with our dogs, we can easily walk them from our room. It's also very clean and comfortable.
Disliked: We've stayed at this property twice (and will stay again), but the check in process is very slow. I haven't experienced the slow process anywhere else, including other Sonestas.