Sonesta ES Suites Albuquerque Guest Reviews
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2.9 miles from Albuquerque centre |
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Kugel Thu, 25 April 2024
Exceptional
Keith Mon, 22 April 2024
Very good
John Sun, 21 April 2024
Exceptional
Laura Sat, 20 April 2024
Liked: Location, cleanliness, wonderful breakfast. And there were 2 restaurants within walking distance.
Candace Sat, 20 April 2024
Exceptional
Payne Wed, 17 April 2024
Good
Liked: The room was very well kept and clean.
Disliked: The fact that I booked a King room was put into a double queen room and when I asked it to be corrected I was told that there was no availability for the time frame that I was going to be there and that I would get a discount for my inconvenience . A discount was given for the first night but not the other nights because the front office said that they tried calling me the next day to move me , I never received a call from them.I would recommend that Andrea at the front desk be informed on the correct way to address an issue and that she does not offer solutions that she is not 100% sure of. I would also recommend maybe adding some sausage and bacon to the breakfast. Not everyone eats whatever that meat substance was that was being served . The breakfast serving area could use a cleaning, there was spilled food all over the serving area and no cups at the juice area.
Nicole Tue, 16 April 2024
Liked: I liked the layout of the rooms and how spacious they were
Disliked: . ive read on many other reviews before of the nasty carpet smells at the hotel, I thought Id give it a chance and hope itd be better, but the carpet was disgusting. I even tried to buy my own deodorizers the smell, and nothing helped. REPLACE THEM
Helen Tue, 16 April 2024
Just what we needed.
Liked: The room was very spacious. It felt like a studio apartment. It was very quiet and we hardly heard anyone around us. We were never bothered by the staff of the hotel and they were very nice whenever we spoke to them.
Disliked: Parking was very limited and when the hotel was full we had to park on the opposite end of the hotel. I believe that you should provide more than a roll or 2 of toilet paper. We were there for 5 days and we had to ask for toilet paper several times. The free breakfast was delicious but it would have been nice if it was changed up a bit. We ate the same breakfast 5 mornings in a row.
Craig Tue, 16 April 2024
Exceptional
Liked: Great value!
Thomas Mon, 15 April 2024
Superb
Liked: Location was good for us.
Disliked: Limited parking, may return for the Balloon Fiesta and don't think there's parking for our truck and balloon trailer.