Sonesta Denver Downtown Guest Reviews
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Sharon, Longmont, visiting Bellco Theatre
overall a good experience.
Liked: Comfy bed; great customer service!
Disliked: Mold on bathroom tiles; room smelled like smoke; A/C unit would not shut off.
Cathy, Fredericktown, visiting Denver Athletic Club
Liked: Everything was wonderful - staff was absolutely some of the friendliest and most helpful I have ever experienced.
Jenny Fri, 11 July 2025
Good
Liked: Location was incredible as I was working an event at the Convention Center.
Brenden Thu, 10 July 2025
Mostly ok- certainly disappointed by...
Liked: The location is absolutely perfect for what was needed, comfortable rooms and beds, love that there is a pool
Disliked: Lack of a hot tub, lack of a way to connect our own streaming to TV and basically only 15 channels of cable. Terrible WiFi, misleading about the valet, insane prices for breakfast
Transue Thu, 10 July 2025
We will come back here.
Liked: Pool, beds and staff
Matthew Wed, 9 July 2025
It was good but I...
Liked: It was close to the convention center
Disliked: Take away the valet parking most people don’t want strangers inside there cars
Erickson Wed, 9 July 2025
Exceptional
Alicia Wed, 9 July 2025
Very good
Phillip Tue, 8 July 2025
Quite and comfortably.
Liked: Clean and close to convention center.
Disliked: Hotel tried to charge me for two nights of parking when I only used their parking garage for one night.
Jake Tue, 8 July 2025
Superb
Krystle Tue, 8 July 2025
Way overpriced and way underwhelmed...
Liked: Location and size of room. The lady that checked with me about room service was so sweet.
Disliked: Garage parking changed to valet and $55 per day?!? Ridiculous. Everytime I stayed it was convenient garage parking for guests at a reasonable rate and one of the reasons I booked. Front desk was overwhelmed and rude when asked questions. Food options at restaurant were poor and not worth the price. Music at pool was way too loud and the people working the desk at the pool were rude too. Ice machines were not available on my floor despite signage
Renee Tue, 8 July 2025
Exceptional
Liked: The location