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AustraliaSonesta Denver Downtown Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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Sharon, Longmont, visiting Bellco Theatre Wed, 25 November 2015
overall a good experience.
Liked: Comfy bed; great customer service!
Disliked: Mold on bathroom tiles; room smelled like smoke; A/C unit would not shut off.
Cathy, Fredericktown, visiting Denver Athletic Club Wed, 26 June 2013
Liked: Everything was wonderful - staff was absolutely some of the friendliest and most helpful I have ever experienced.
Marcia Sat, 16 October 2021
Great location. Nice hotel. The...
Liked: Location. Cleanliness.
Disliked: We parked elsewhere because of the outrageous parking fees.The coffee in the room was terrible- I even used bottled water.
Jagoda Sat, 16 October 2021
Pleasant
Liked: The location was great and room was modern but nothing special.
Disliked: Was surprised that there was not a microwave in the room. Parking price was a insane especially since it was disgusting. Elevator was a disaster. It would take forever to come and if someone got on after you going in the opposite direction it would bump you. Went up and down a few times to get to the 19th floor that we were on. Quite frustrating. Whole place smelled like pot. For the money I wouldn?t stay here again.
Natasha Thu, 14 October 2021
Disliked: Not at the level expected or received at other Sonesta locations.
Morgan Wed, 13 October 2021
Great location, comfortable stay
Liked: Very comfortable beds, very central location downtown Denver. Really comfortable stay with nice amenities.
Anonymous Mon, 11 October 2021
Exceptional
Summer Sun, 10 October 2021
Over priced not worth it
Liked: The staff was pleasant. The location was excellent. The room was clean.
Disliked: It was so over priced. We stayed in several different hotels in Colorado including the Hyatt next door and they were all nicer and cheaper! The breakfast had very limited options and was not good and it was $22 a person. The parking was self park and more expensive that the valet parking next door. The room was clean but needed updating. It looked and felt so cheap but was the most expensive place we stayed.
Nyla Sun, 10 October 2021
Passable
Liked: In a great location though, walking distance to many shops and restaurants. Staff was nice and very helpful.
Disliked: Rental car was vandelized in "secure" garage. Seemed a little run down. Needs some updates.
Anonymous Fri, 8 October 2021
Exceptional
Liked: The staff was amazing! We added another night to our stay and they were able to do everything with just a call to the front desk.
Disliked: There was construction noise, but that's what happens in an urban setting.
Randy Fri, 8 October 2021
Pleasant
Sincerely_yours Thu, 7 October 2021
Catch Zzzz's and Blow Trees
Liked: The hotel is nice, but be prepared to spend some $$$ to pay for the stay. Location is downtown so it was where we wanted to be. Bed was comfortable. Employees were wearing masks. I would stay here again if I ever visited Denver in the future.
Disliked: My room was right near the elevator and the view was of a side the neighboring building. No housekeeping during the stay. I had to call the front desk when I wanted more towels or toilet paper. Elevators were kinda slow. Saw more guests without masks than with them.
