Inhad a great stay. Staff...

Liked: Location, ambiance downstairs
Disliked: Rooms do not match the ambiance of the downstairs.

Very good

Does what it has to...

Liked: Good location in Manhattan
Disliked: The hotel doesn’t really have a soul, there’s nothing to it

The place, the people, the...

Liked: Everything was perfect!
Disliked: It’s difficult the entrance by the stairs, but it’s not a big problem.

Wonderfully helpful and friendly staff,...

the price was budget friendly...

Liked: the staff couldn't have been friendler. we were there for 5 nights and it was very quiet.
Disliked: the pictures on the website were very misleading. it appeared that their lobby re-created a british men's club with beautiful wooden bookcases filled with books, and overstuffed chairs. the reality was that there was no lobby--just a counter to check in--there were 2 rooms off the entranceway that served cocktails to non guests. they seemed very popular with 20 somethings. also no maid service for our stay; however if we needed something they were happy to oblige.

Not my choice of place...

Liked: Location was good, close to mid-town where my meetings were being held.
Disliked: No room service. This was not clear at the time of booking. While I can make my bed, I did not appreciate having old coffee cups lying in the trash for 5 days. The room was on the third floor and therefore close to street level with the corresponding noise level.

Superb

Liked: Very spacious room with kitchen and sitting area.Great location, very handy for Grand Central Station and midtown. Nice bars downstairs, lots of buzz around them but no noise in the room from them.
Disliked: Nothing all good.

Superb