Sonder The Prince Vauxhall

So bad we could not...

Liked: Nothing. We checked out after one day. Have requested a refund.
Disliked: Everything. Pictures and reviews are completely misleading. We booked 2 apartments that were on the top floor. 7 flights of stairs. Entry down that back on an alley way with a PIN code only. Smelled of urine with empty kegs from businesses surrounding it. A sign for local government that the area was up for redevelopment. Very small windows that you could only crack slightly - we had to close due to the rats running alongside the windows. A desk fan - it was so hot we slept on top of the beds. The 7 flights of stairs nearly killed my partner (almost 60) and broke the handle on his suitcase. Pictures only showed 2 flights of stairs and didn’t mention any more. Google reviews show a very different picture.

Pleasant

Liked: Location, decor, style
Disliked: Access to room took too long, codes didn't work. No one on site to assist. No one answering the telephone when called the helpline. Text service was available. Took us three attempts with different codes to access our room. Over half an hour of back and forth with texts before we could gain entry to the room.

Very good

Liked: Very hot, no air con available but there was a fan in the room. Otherwise, a very comfortable and huge room! Easy check in, no staff present on site.
Disliked: It was very hot!

Comfortable, clean, close to sights

Liked: Very clean, if you enjoy walking it’s a nice distance to Big Ben, Parliament square, Hyde Park, Buckingham Palace, Kensington Palace. Couple cafes and coffee shops right outside. Bar beneath, though was quiet and never caused any disturbance.
Disliked: Nothing. Staff and hotel were great.

Definitely worth the money but...

Liked: The room was a good size, very clean but a little bit unnerving getting to the main front door after dark as it’s right next to the pub
Disliked: The room was so hot, felt like the mattress was heated and the fan that was in there did very little to help the temperature so a very uncomfortable sleep

We were very pleased with...

Liked: It was in a great location, and only a 7 min walk to the hop on hop off bus.
Disliked: We had difficulties getting the code to enter the property. The system would not accept my email, which is strange as I had used this same email for every thing else. I had to send a three emails and eventually got the Sonder app and managed to access the code 6 hours before we arrived in London. Rather stressful, and unfortunately I would think twice before staying at accommodation without a traditional reception.

No air conditioning, but a...

Liked: Clean, had coffee facilities, easy check in/check out but no contact with a human.
Disliked: No air conditioning, it was sweltering which made it feel too expensive for what we got. Lots of stairs to get to room which was difficult with luggage.

Superb

Reasonable proce with good location.

Liked: Good location.
Disliked: no lift only stairs. If you have a second floor apartment it can be difficult with bags. Good location. Entry via code was good.