Sonder The Elm Guest Reviews
Write a review
Write a review
Christine Fri, 18 July 2025
Superb
Abdallah Fri, 18 July 2025
Exceptional
Liked: Location and rooms.
Disliked: No elevator. The App of Sonder was not working properly. We had to call to get room access codes.
Anonymous Thu, 3 July 2025
Overall not a bad place...
Liked: Location is good, flat is well furnished and well equipped with basic amenities.
Disliked: No staffs on site and thus unable to get any communication or supports when there’s a problem. The chat on the app is unresponsive! Also it’s next to a hospital so some ambulance noises during the night are unavoidable.
Arda Sun, 29 June 2025
Exceptional
Laura Wed, 25 June 2025
Superb
Tiffany Mon, 16 June 2025
Great home base in the...
Liked: Really great living room/kitchen space with everything you need. Clean and comfortable bedrooms and bathroom. Great view of the city from the large living room windows. Very easy to access the unit, connect to WiFi, etc. Fantastic location in easy walking to so many of Toronto's great neighbourhoods - Queen West, College St, Chinatown, Kensington Market, Eaton's Center, etc.
Disliked: The Hasty Market downstairs looks a little worse for wear, but that's the only negative I can think of.
Sterling Mon, 12 May 2025
Very good
Alison Fri, 7 February 2025
Great base for exploring downtown...
Liked: Great one bed apartment, immaculately clean, everything you need for little bit longer stay, cooking and clothes washing facilities. Smooth contactless arrival and departure system. Ideal location downtown, easy walk to Museums and Galleries, Restaurants, Bars, Queen St West, Shopping, Historic areas and Subway. Quiet sleep too, as our apartment was onto a small side street rather than the main road. Loved that there were extra supplies of coffee, washing bits, fresh towels etc available if you needed them. Just made things easy and stress free.
Disliked: Not much to improve. A few hooks; on backs of doors or hall wall would be really good for coats and towels when wet. We weren’t keen on the plastic sheet under bedding as hot/uncomfortable. Nor the heating system which was fan based and would come on loudly. We could have turned it off I guess, but then it was -18 outside!
Chi Sat, 4 January 2025
We loved the apartment!
Liked: Clean, spacious enough for 2 adults and 2 teenagers, and the location was perfect for our stay in Toronto and close enough to downtown without too much time wasted travelling.All amenities that we needed were provided, and even access to extra items which we had ran out of (coffee, bin liners, clothes washing capsules etc). The location was not too noisy for us considering its nproximity to the centre, beds were comfortable and everything was all in order, support was quick to respond when we had queries
Disliked: It’s lacking dedicated parking but there are plenty of affordable and safe multi story parking lots no
Hetaf Wed, 18 December 2024
Exceptional
Liked: The stay was outstanding! The hotel was exceptionally clean and fully equipped with everything we needed, including towels, tissue paper, and coffee.
Disliked: None