Sonder l The Slate Guest Reviews
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Write a review
Rayane Mon, 21 July 2025
Very good
Ming Sat, 19 July 2025
Overbooked & cancel on you...
Liked: Nothing good about it
Disliked: The hotel canceled my booking money the morning that I'm supposed to check in. Citing overbooked. Which is ridiculous.
Anton Fri, 18 July 2025
Very good
Kuniko Fri, 18 July 2025
Good
Liked: Comfortable bed, clean bathroom, nice windows.
Disliked: No staff so hard to get extras. Needed app to communicate and it took quite a while to respond.
Karinne Wed, 16 July 2025
Very comfortable stay, great location...
Liked: The location is perfect! The rooms were clean and cozy.
Disliked: The bathroom was the only concerning thing. The bathtub in the room I stayed is a fall risk. It has no traction nor any rails for someone to hold themselves to get in or out of the bathtub. Each time I took a bath/shower, I held on to dear life trying not to fall/trip getting out of the bathtub.
Rachel Tue, 15 July 2025
Very good
Siobhán Thu, 10 July 2025
Good base for Toronto
Liked: Location and clean room
Disliked: Consistent messages via booking dot com, the Sonder app and email. I have literally been plagued with messages for weeks in the run up to the stay and then after. The messages are confusing. I would suggest you stop this as it actually took away from the stay.
Cathy Tue, 8 July 2025
Beautiful place and free luggage...
Liked: Very comfortable and clean room. Location is good, although the city is big and so there is no one central location to see it all. We really appreciated the free luggage storage on site since our flight home wasn't until 5pm.We loved the taco & sushi bar right next to Sonder (The Haam). It was excellent.
Disliked: Trying to use the app to get assistance. We needed some supplies like TP, coffee, towels, etc since we were there 4 days.
Arturo Tue, 8 July 2025
Superb
Annette Mon, 7 July 2025
Great location. No hospitality
Liked: Location
Disliked: Difficult to get clean towels and toilet paper. Would have preferred maid service, but had to use app when we needed anything