Sonder Camden Road

Very comfortable night's stay

Liked: Great that during these really hot temperatures the room and reception had aircon! Friendly welcoming staff and a comfortable room that made best use of the small space (single room was ample for just me).
Disliked: Although there was a kettle in the room there were no tea bags, coffee etc.

Nice property and great location...

Liked: Location. Nice size room. Clean.
Disliked: Would have liked refrigerator to work and shower door to not stick. Reported to front desk but neither were fixed during our stay.

with the new owners it...

Liked: it was nicely designed by previous owners that I know from other destinations
Disliked: it was not clean here and there. they allow dogs and you could feel the unpleasant smell in the hallway because of the heat. we were double charged even thou we payed in advance previous owner and haven't got the money back (yet)and there was annoyance with the fire alarm in the morning and despite the sign "do not disturb" on the door, the cleaning crew nocked and wake us up - she can probably read so this was unacceptable. or entering the room as I told them upon arrival and another time not to do so. and there was language barrier as I was not sure by talking to them that they really understand me - especially talking about the things that were not right.

Disappointing

A hotel with great potential...

Liked: The building, the area
Disliked: The noisy air conditioning which kept us up all night. The officious male staff (the woman was lovely).

Great place with very helpful...

Liked: Location and friendliness of the staff.
Disliked: I liked everything.

Pleasant

Liked: 1The staff were friendly and polite. The bathroom was nice and clean and seemed fairly newly renovated.
Disliked: The top window on my room didn’t lock or latch when I first arrived and it took a little persiading that something needed zo be done. However, it was fixed by the following afternoon and I arrived on a Sunday. As the new company had just taken over they might not have been aware of what needed fixing.It was disappointing to find no desk or chair in the room. As stated in the blurb, there was an area where people could work with a laptop but I didn't want to advertise my laptop and had work to do on it. So the place isn't currently so suitable for those wishing to work in rooms, but the staff said that things will be updated soon. I would therefore check about this with the hotel before booking.

Exceptional

Staff where lovely and helpful

Liked: Location was great round the corner from family that live in London
Disliked: There was no fridge this time