The Arco Hotel Midtown Village Sonder

Good value for money, good...

Liked: Very friendly staff that we met, although you don't normally see anyone as everything is self-run. They do have 6 lockers (4 small ones and 2 for big suitcases). We did get them for our suitcase before check in.
Disliked: Thank God we did get the lockers for our suitcases.

Exceptional

Great for short stays to...

Liked: Great location and the building/style is great. Easy check in.
Disliked: Our bathroom door didn't close fully and the air con was a little loud. They do give ear plugs in the room which were good.

Exceptional

Liked: Spacious room and bathroom, very central location, very clean, coffee maker and mini fridge, iron, hairdryer
Disliked: Difficult to control the air-conditioning system

Exceptional

Good, but the hotel needs...

Disliked: No one to clean our room even when we stayed 12 nights!!!

Superb

Liked: Spacious room with good bathroom facilities. Great location and good security access.
Disliked: Had to get a bar of soap. Was anxious about using a code in case it went wrong, but it was fine.

Poor.

Liked: Being able to wait in the lobby area because you aren't able to access the room till 4pm. Happy this was for only 1 night.Immensely relieved when fire alarm was switched off.
Disliked: Everything. I booked & paid for 2 rooms requesting they be close together.2nd room was not allocated (but I paid for two!) so had to make 3 phone calls to get this sorted. Approx 45mins each time as there is no receptionist. When 2nd room provided was at different location which is impossible as my phone was required to open the door so can't be in 2 locations. Had to get the 2nd room at the Hilton around the corner, last minute.The pull out bed wasn't made up and not comfortable, also the small bar fridge rattled all night sounding like someone trying to get in the door.

Horrible

Liked: Nothing.
Disliked: Everyting