Exceptional

Magnific!

Liked: Everthing it was super!

Exceptional

Good

Exceptional

We will repeating customer

Liked: Location perfect, facilities, bar, ice skating round, even had mini Xmas market in front

Superb

Pleasant stay in Strasbourg

Liked: Location. Front desk staff
Disliked: Not up to the usual Sofitel standard that we are used to.

excellent location

Liked: We stayed 4 nights. Breakfast ok.Very good location, especially for going to the Opera, or just visiting the center.Friendly staff.Both terraces, the front one and the inner one, very nicely arranged.
Disliked: A bit disorganized regarding the fiscal rules and the understanding of the payment regime versus supporting documents - invoices. I paid for the accommodation in full upon arrival, but they said that they can only make the invoice upon departure (although the fiscal rule is to have the invoice when you make the payment - on the same day). I left a cash deposit, but I did not receive a receipt for it (I requested it the next day and received it).At breakfast, the tomatoes were not fresh at all, and the situation was identical for several days. I told the waiter on the third day (considering it was an accident, but it was the same situation every morning).In a 5-star hotel, it would be normal for such situations not to exist.