Superb

Exceptional

Philly fun

Liked: Centrally located. Very clean. Super friendly staff.
Disliked: A/C unit made a clicking sound

Superb

Philly Food and History Travels

Liked: I loved that they had a tub to soak in after long days of walking. The location was fairly close to historic sites and restaurants. The staff were friendly, knowledgeable and very helpful.
Disliked: I wished they had a mini fridge and a microwave and that more of their restaurant facilities were open.

Very good

Great location, clean facilities. NO...

Liked: Location and cleanliness.
Disliked: Surprised to see the whole kitchen shut down Sunday, Monday, and Tuesday. The hotel claims low occupation, but not even breakfast is available. I have been a long time guest of Sofitel, but the guest experience is limited to getting a room. Not worth the hassle. Find somewhere else with better value.

I enjoyed my stay there...

Liked: I liked that the Sofitel Hotel has a great location in the center of the city. I also liked that all of my requests were met whenever I called the front desk.
Disliked: I did not like the mattress because it was too soft.

Overall I had a pleasant...

Liked: Very comfortable room.
Disliked: The bathroom was small and the vanity surface was really small. The shower is tiny. The sound insulation could be better as we heard other guests come and leave their rooms. The valet parking personal and help with luggage could and should improve.