Sofitel Philadelphia at Rittenhouse Square Guest Reviews
Write a review
0.3 miles from Philadelphia centre |
Write a review
Ronald Mon, 22 April 2024
it was good but not...
Liked: The bed was poor. very soft. The room need updating.
Shahina Sun, 21 April 2024
Great location. Very dusty.
Liked: Location
Disliked: Lots of dust
Verified Hotel Guest Tue, 16 April 2024
Disliked: They are in the middle of a renovation.. It should have said that on the booking.
Jacob Tue, 16 April 2024
Good
John Mon, 15 April 2024
Passable
Disliked: Upon checking in, I was made aware of having a mini bar in my room versus a standard hotel mini fridge. To "rent" a fridge was $X per day. To learn of that as I CHECKED IN was super annoying. The hotel was also renovating (which is totally fine), but it was a bit of a wild goose chase to get to the new Check-In area to begin with.
Krissa Mon, 15 April 2024
Superb
Lee Wed, 10 April 2024
Place to lay my head...
Liked: Location
Disliked: Hotel qas undergoing renovations and I would not have stayed if I had known.
James Wed, 10 April 2024
Good
Valerie Wed, 10 April 2024
I will not stay there...
Liked: The location is convenient.
Disliked: The bath towels are terrible. Has this hotel heard of laundry softener? I advised the hotel that using them felt like sand paper. Their solution was to bring me a stack of equally worn out towels the day after. For the brand and the standard attached to their name, this is completely sub par. Their valet personnel was completely understaff resulting in long wait to get my car. And to conclude the person who checked me out barely looked at me. Did not ask me how my stay was and was extremely unpleasant.
Tyrone Tue, 9 April 2024
Exceptional
Liked: Staff is very friendly the place is very clean