Name: Sofitel Noosa Pacific Resort
Address: 14-16 Hastings Street, Noosa Heads
Telephone: +61-1800-870-234
Rating: 4.25

Sofitel Noosa Pacific Resort Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

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Beautiful

Liked: The location & the cool washers & bubbles on arrival.
Disliked: Nothing

Superb

Enjoyed very much but rooms...

Liked: Great location good facilities
Disliked: Rooms abit smelly

Pleasant

Apart from the dishonest actions...

Liked: Pool service was extremely disappointing. I ordered one club sandwich and I was presented with two club sandwiches. When I explained to the staff member that I was on my own she said …well the tab shows two!!
Disliked: The next day when I requested if I had been credited the answer was “no” however I would be credited accordingly.However, upon checking out, I noticed that I had been charged for the same club sandwich on the Sunday. I do not like dishonesty.

Exceptional

Liked: spacious clean and comfortable, staff polite and not pushy

Good

Superb

Good but not great. Hotel...

Liked: Location is fantastic, but hotel is looking a little tired around the edges, however I understand it is to be upgraded to Sofitel Standards. Also weather was terrible so limited use of pool and outdoor areas. Gym area and sauna are looking very tired.
Disliked: Our room when it was made up on the Thursday 27th March left a lot to be desired. Bed was poorly made, dirty champagne glasses were left on the table and the room make up looked generally rushed, not what you would expect of a Sofitel property - 5 star?