Liked: We enjoyed our stay at Sofitel in L.A. It was superb; very clean.

Very good

Exceptional

Liked: The gentlemen at the service desk was really lovely , professional and friendly , not just a check point but someone that me feel welcomed after a long day. Wish I got his name if you can please share this and thank him. Thank you , reasons like this is why people will repeat their stays. Thank you Sophia Kanakh

Exceptional

Pleasant

Liked: Location
Disliked: Parking

Very good

Art and comfort in Beverly...

Liked: I liked the visual, the design of the hotel, the lobby is amazing. I also liked so much the staff who received us outside. A special mention to the kind Sean, the red hair. The room service and the breakfast is very good. Great location too.
Disliked: I didn't like they tried to give me one of the rooms with very small and high windows (3rd floor). This room does not appear on the photos of the hotel in booking.com.

As expected

Liked: As expected for class and price
Disliked: Thought parking costs were a bit exorbitant

Good

Liked: The service was great! The staff were very respectful, patient, and understanding with your needs.
Disliked: For the value, the room was not as quite as we imagined.

Exceptional

Liked: Great location - and evening facilities