Sofitel London Gatwick Guest Reviews
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|3.4 miles from Crawley centre|
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Margaret Sun, 18 April 2021
Liked: All very nice
Disliked: Sadly due to lockdown no restaurant open
Adam Sun, 18 April 2021
Liked: Immaculately clean super comfy bed very convenient location nice big smart TV
Disliked: Nothing really maybe room service menu could be better
Mark Wed, 14 April 2021
5 star service near the...
Liked: The manager (Matt) was one of the most professional managers I have ever had the pleasure of meeting. The room, food and service especially in quarantine times was exceptional.
Disliked: To be honest, there was nothing to dislike.
Ben Sat, 10 April 2021
Anonymous Fri, 9 April 2021
John Sun, 4 April 2021
Johanne Fri, 2 April 2021
Room and staff excellent but...
Liked: Newly refurbished room was perfect. The bed was amazingly comfortable.
Disliked: Trying to get through to room service was difficult I kept getting engaged. Also I got a grab and go bag from reception which is like a packed lunch and that was awful it reminded me of a school dinner packed lunch on a school outing - I called reception around 2pm ( the grab and go service is from 1pm - 5pm when room service is unavailable) They had once sandwich choice left cheese and chutney, it was a miserable white bread cheese and pickle sandwich with an apple, bag of crisps and and a child like carton of apple juice. I couldn?t believe I was in Sofitel it was so disappointing.
Lorraine Fri, 2 April 2021
Liked: location was superb
Disliked: website did not reflect current restrictions. Very limited food options available. Bathroom was not very clean.
Anonymous Wed, 31 March 2021
Liked: Very clean
Steve Tue, 30 March 2021
Expensive with so many facilities...
Disliked: No restaurant