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Overall Average Score:
Very Good (4.5 out of 5)
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| 0.3 miles from WASHINGTON centre |
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Arnold Mon, 5 June 2023
Exceptional
Lyndsey Tue, 30 May 2023
Superb
Anonymous Tue, 30 May 2023
Comfortable and had everything we...
Liked: Clean and had all the facilities
Disliked: Nothing
Kathleen Tue, 30 May 2023
Passable
Liked: Breakfast
Disliked: Mini bar was empty. You had to ask for what you wanted from a code. . Very strange. No wine etc. Help not eager beavers. Did what they needed to do. No shavers in bathroom. Had to ask for Wi-Fi password so it would work. We know Sofitel from Europe. Definitely not comparable. Maybe a 4 star pushing it. Definitely not 5 star. Does not measure up to the Fauberg St Honore in Paris or the Sofitel in Marseille or the Sofitel in Venice and in St Barthes. Disappointed but location great in DC.
Nicole Mon, 29 May 2023
Superb
Catharine Fri, 26 May 2023
Location location location
Liked: The rooms were spacious, we also liked the hotel patio bar
Disliked: They charged us daily for an urban experience fee that we thought we had not opted in, it was not explained well upon check in, we would have taken advantage of it if we had known, found out at checkout
Arnold Wed, 24 May 2023
Exceptional
Memet Tue, 23 May 2023
Very good
Liked: location
Disliked: poor restaurant service
Melissa Mon, 22 May 2023
Exceptional
Tashiba Mon, 22 May 2023
I plan to stay again!
Liked: The hotel is beautiful, its a 5 minute walk from the White House & BLM Plaza, the Opaline restaurant was amazing (lunch; the Endive salad is delicious), the staff were friendly, they use nicely-scented Balmain products in the restroom, and the vibe was one to be desired.
Disliked: I was told I could not get a room with a view of the White House for security reasons but I’ve read that others have been assigned rooms with this view. I requested well in advance (in case it was possible) but this response was only shared upon arrival. I understand the security component but the communication was not clear or timely in this case.
