Sofitel Frankfurt Opera Guest Reviews
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1.0 miles from Frankfurt centre |
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Sevak Sun, 12 May 2024
Comfortable for a short stay
Liked: Bed is very comfortable Room is clean Staff are polite
Disliked: Very noisy outside and inside the common areas Reception area is very small for a five star hotel Too many random people hanging around the property making the place very noisy and uncomfortable Parking is very expensive
Olusegun Sat, 11 May 2024
Exceptional
Ann Fri, 10 May 2024
Will be back
Liked: Great location and exceptional staff.
Disliked: Nothing
Alexandra Thu, 9 May 2024
Exceptional
Woranart Wed, 8 May 2024
Exceptional
Sandra Tue, 7 May 2024
Best experience,beautiful big rooms,digital,friendly stuff...
Liked: Best customer care ever,friendly stuff,because l had a birthday they upgraded my room to a suit and gave me a champaign.The place is very beautiful.l.love it and l shall return
Disliked: The Time l went the swimming pool was closed,
Sudhakar Mon, 6 May 2024
Please send us the final...
Liked: Convenient and safe location
Disliked: Swimming pool not working
Arschang Tue, 30 April 2024
Very good
Mina Sun, 28 April 2024
Exceptional
Eva Thu, 18 April 2024
Frankfurt is an ugly citiy....
Liked: the room is pleasantly furnished. It was clean and in good state of repair. I find the ironing board and iron a nice feature. I missed a bidet. I liked the mini bar - both with view to equipment and beverages being included in the room rate.The doormen (Bellboys) were very nice and obliging. Reception staff were correct and responsive.
Disliked: The staff at the bar and the restaurant (breakfast) should have greeted me with a smile. Instead they were indifferent and unfocused. Male staff at breakfast was better than female staff. They looked like and behaved as though they hated their job. And as though they minded my making them work for me as a guest. My fried eggs were burned. I had to ask for cutlery. The espresso was undrinkable. The bill was incorrect (I was charged 16 € for an omelette instead of 12€ for the fried eggs that I had ordered)A barman should be have a friendly, welcoming personality. The person who faced me across the counter seemed unwilling to utter a single word.