Sofitel Chicago Magnificent Mile Guest Reviews
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Tanya Wed, 2 July 2025
Very good
Anonymous Wed, 2 July 2025
Very good
Liked: Great location
Mary Tue, 1 July 2025
Wonderful room!
Liked: The room was beautiful, spacious, and comfortable. The staff was very attentive.
Disliked: The addition of a Spa would be a nice enhancement to the facility. Also, I was surprised there was no pool, but I wouldn't have used it.
Chia-pei Sun, 29 June 2025
Exceptional
Trudy Fri, 27 June 2025
Good
Liked: Great location!
Disliked: Room wasn't serviced one day ...
Dan Thu, 26 June 2025
Nice hotel but many niggles,...
Liked: Breakfast was good
Disliked: Turndown service at 9:30pm is too lateReception desk is short staffed and always takes 10-20mjns to see anyone which is annoying Didn’t get a free room upgrade as a diamond tier as usualRoom service food charging $6 delivery fee fee is a jokeRoom has 6 coffee nespressos capsules, why provide 2 creamer/sugars and often 1 or 2 cups. I asked to fix this but didn’t happen. For 2 people 1 cup - I give up!
Dan Thu, 26 June 2025
Pleasant
Liked: Breakfast food was good, hotel is nice.
Disliked: Didn’t het a free upgrade being a diamond member as usual.Room service charging a $6 delivery fee - really? Totally unnecessary.Room turndown service came around 9:30pm - is that not too late? Was for me when here on business.Little things annoyed me
Bourgoin Sun, 22 June 2025
Exceptional
Emirhan Fri, 20 June 2025
Exceptional
Liked: Very helpful staff, especially the manager Scott.
Anna Fri, 20 June 2025
Excellent hotel in Magnificent Mile!
Liked: Everything was perfect. Very comfortable, beautiful hotel in a fantastic location.