Sofitel Auckland Viaduct Harbour

Brilliant!

Liked: All the staff were exceptional in all respects - at the reception, at the restaurant, the housekeeping, the concierge. They were faultless!
Disliked: I thought the balcony faced unto the harbour. Balcony furniture was dirty but that was not an issue, I wiped it clean.

Very good

Excellent! Thank you very much

Liked: Services, friendly staff
Disliked: Rubbish bin not emptied

Me and my family we...

Liked: A Magical 12th Birthday at SofitelWe celebrated our daughter’s 12th birthday with a one-night stay at Sofitel—and from the moment we arrived, it felt like a fairytale:Effortless valet parking & check-in – Warm smiles and smooth service set the tone immediately.At reception, our daughter was delighted by a stunning bouquet of flowers, which truly kicked off the celebration.Inside our room, we discovered thoughtful details: a personalized birthday card, a delicious birthday cake, and a sweet toy gift, all beautifully arranged.These carefully curated gestures elevated an ordinary stay into an unforgettable experience. Seeing our daughter’s face light up made every touch feel meaningful.

Exceptional

Exceptional

Exceptional

Amazing!

Liked: I think the staff was so helpful and so friendly and just amazing! Thank you!

Overall really good

Liked: Rooms and staff
Disliked: In room dining