Soap Lake Natural Spa & Resort

Superb

Liked: super unique, awesome room
Disliked: hot tub wasn't very hot

Loved the resort!!! Can’t wait...

Disliked: Beds were not comfy

Comfortable place for a short...

Liked: The room was very nice and bed quite comfortable. Grounds and area was lovely.
Disliked: No breakfast though the website said there was. But mainly, no hot water in the shower. Both sinks, bath and kitchen had hot water after it ran a while, but not the shower. Plus, the shower rod kept falling down.

Nice potential, needs a little...

Liked: Loved the spa tub❤️
Disliked: Needs blackout curtains, bed squeaky , internet password didn’t work, office locked , no dish soap

Good

Exceptional

First and last stay here!!!!!

Liked: Rooms were clean and the beds were comfortable.
Disliked: We had a problem with the water the first morning, heavy sulfur smell. Called and sent Robert over and he commented that he could smell it in the hall. The water also ruined the finish on one of my wife’s ring which she had shown to Robert and he had no concern or apologies. He came in sprayed some Lysol or something and we had to leave. He told us he’d take a look at it, we never heard from him during the day so we assumed he had got the problem fixed. When we got back to the room I checked the water and nothing had changed. Called the office and spoke with a kind lady don’t remember her name and then she transferred our room. After we got everything moved to the other room I went over to the office to ask a question where Robert was on his cell phone with someone, did not acknowledge I was even there for 10 minutes before he just walked off without saying a word. Finally the lady I talked to on the phone early showed up and helped me out. I had noticed while I was standing there that they had a waffle machine in the next room so I asked if they had breakfast (was not mentioned by Robert when we checked in) she said they had waffles and coffee from 8:00 - 1000. The next morning we show up at 0823 and the door was locked to the office we started to walk away when a young lady opened the door and asked if we needed anything. We told her we were there for the breakfast and she told us she just got there (office is supposed to be staffed at 0700). Apparently she got everything ready but didn’t say a word to us, about 15 minutes later after we heard the coffee pot percolating we went over and checked. With the exception of the lady that helped us move rooms the rest of the staff was horrible!

It would be a great...

Liked: Breakfast was not available when we were there.
Disliked: The window was ajar-open. We woke up very cold. It was off the track and I fixed it in the morning, once I discovered it was open.

Great value, fun getaway

Liked: Clean, fun and unique
Disliked: Water in the room did something funky to our hair