SO Sofitel Auckland Guest Reviews
Write a review
Write a review
Jason W, New Plymouth, visiting Spark Arena Mon, 4 March 2024
This is the best placed we have stayed. We have stayed all over the world and this is the best hotel. Very clean, tidy and super amazing bed to sleep on.
Liked: The room was amazing and the staff were so friendly.
Disliked: None.
Annika Wed, 11 June 2025
Exceptional
Adam Tue, 10 June 2025
Cool please to stay.
Liked: The decor of hotel was cool, location great.
Grant Sun, 8 June 2025
Superb
Disliked: poor light in bathroom mirror
Charlotte Sun, 8 June 2025
Will go the extra mile...
Liked: Mostly everything
Disliked: Roof top bar was closed
Mary Fri, 6 June 2025
Superb
Holly Thu, 5 June 2025
Exceptional
Liked: Excellent service from start to finish
Daniel Mon, 2 June 2025
Exceptional
Kamira Mon, 2 June 2025
Comfortable, Relaxing and luxurious
Liked: Had the absolute best time, staff were so accommodating and went above and beyond to ensure me and my friend had everything we needed. The bed was so comfy, the bath was beautiful. Sauna, pool and spa were excellent as was the rooftop bar. The ground floor is stunning and luxurious. Carolina from the front desk organised a welcome card and treats for our arrival and was wonderful to work with. We will be back!
Disliked: Found the lifts to be a bit confusing and one wasn’t working as one point in the evening but that’s really the only thing to comment on.
Mary Sat, 31 May 2025
Exceptional
Liked: It was amazing very nice and clean and also the lobby smells amazing . Such a great location, very close to a lot of food places, great if you’re a foodie. Room was great, and I loved how big the bathtub is and shower was very spacious too. The workers were very friendly and helpful throughout our stay there. Will definitely be booking again :)
Wing Wed, 28 May 2025
A bit disappointed.
Liked: The deco and room are nice.
Disliked: We booked a twin rokm but turned out a double bed room. Also, we asked for a rollaway bed for another room, but it wasn’t arranged.