SO Sofitel Auckland Guest Reviews
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Write a review
Jason W, New Plymouth, visiting Spark Arena Mon, 4 March 2024
This is the best placed we have stayed. We have stayed all over the world and this is the best hotel. Very clean, tidy and super amazing bed to sleep on.
Liked: The room was amazing and the staff were so friendly.
Disliked: None.
Jessica Fri, 25 July 2025
Amazing getaway
Liked: Staff were amazing and helpful. Breakfast was top notch. Pool and sauna also amazing
Korbyn Wed, 23 July 2025
Superb
Tama Wed, 23 July 2025
Superb
Raymond Wed, 23 July 2025
Very good
Anonymous Sun, 20 July 2025
Very good
Margaret Sun, 20 July 2025
Very good
Yoonseog Sat, 19 July 2025
Good
Liked: Pretty much everything.
Disliked: The mismatched toilet seat cover was very frustrating. When you sit down, it comes into contact with your skin, which is quite uncomfortable.The bedding and blanket arrangement was rather unusual and a bit frustrating. Throughout our stay, the blanket kept slipping out of its cover, which was quite inconvenient. Moreover, the bedding was dusty — the sheets released fine dust, and fluffy particles floated around in the air.To be clear, this wasn’t the staff’s fault. The issue lies with the blanket system itself. The staff were actually very kind and accommodating.
Murray Fri, 18 July 2025
Superb
Jess Mon, 14 July 2025
comfortable and convenient with helpful...
Liked: very modern and stylish. staff were super friendly helping us to celebrate our anniversary. love the bath and extra tvs.
Disliked: wasn’t much to not like. even though the shower head needs replacing and the shower tends to flood a little.
Pearl Sun, 13 July 2025
Exceptional