New favorite hotel!

Liked: The customer service was great everyone was welcoming and smiling, I love the modern look especially the bathroom. Everything was very clean and the body wash provided smelled so good. Parking was easy to find and the hotel was fairly quiet, not dozens of people checking in at once which I loved. Definitely coming back everytime I am in nyc.
Disliked: No bar open in hotel. Rooms are a little on the small side.

Exceptional

Unbeatable Tribeca gem, friendly, helpful...

Liked: Nice upgrade to a suite for a little extra room. Great location.
Disliked: The rooms are so dark - there was only 1 small recessed light in the entry way. Living area had no light other than a small reading lamp.

Superb

Liked: Amazing hospitality, great room amenities, very comfortable

Exceptional

Very good

Liked: The room was very clean and quiet. Staff was nice. Location was good and free parking on weekends.
Disliked: We booked a city-view room and it wasn?t really a ?city-view? from the 9th floor. It was just some building?s back alleys.

Very good

Liked: The property location is very good in the heart of the Tribecca area close to chambers st subway, shops and restaurants. The staff greeted us with a smile and did everything they could to make our stay comfortable and enjoyable including dropping off food or giving us complimentary bottles of still water. Housekeeping quality was really good.
Disliked: The third party room service through Butler remains a thorn in otherwise a nice and comfortable stay. Significant delays despite preordering and quality of food left a lot to be desired. In fact with Door dash and Uber Eats which we tried later in the trip, the service was much better and choices significantly more than Butlers limited menu. The rooms don?t come with coffee machines and there is no restaurant or bar on property although I hear there may be one coming soon. The front desk was nice to deliver Nespresso machines in both my rooms. The room size was okay, we needed an extra room for the 4 of us, the double full bed room was too small for 4. The bathroom in the king bed room had a sliding door with wide gaps and no locks. The smoked glass separating the shower area is semi transparent from within the room. The entrance to the shower area is open and there are not enough wall hooks to hang clothes.

Superb

Liked: Very modern, beautiful, confortable, location, everything!
Disliked: Nothing

First timers in Tribeca

Liked: The convenience to the VanGogh Experience! The staff and the room- amazing!
Disliked: It?s still not finished as far as renovations, so some things weren?t available, but I am positive it will be perfect when it?s completed!