Smart Suites Ascend Hotel Collection

Every time we walked into...

Liked: The staff were pleasant & welcoming.
Disliked: The 3rd floor smelt like BO and our room smelt like rotting cabbage. We needed to keep the windows open and use a lot of air freshener. Helped for a few mins at a time. The sofa bed was pure springs and unimaginable to have anyone sleeping on it.

Very good

Would stay again.

Liked: Liked suite w/well equipped kitchenette. Would be great for longer stay. Good free breakfast. Good parking. Elevator .
Disliked: The only negative was a couple of workmen (? staff) who kept standing blocking narrow hallways yacking about sporting activities. If I were the boss I’d have told them to stop blocking the halls and get back to work!

It was very pleasant

Liked: Didn't have a chance to eat breakfast Didn't wake up early enough.. location is great, staff are very friendly

very friendly staff . very...

Liked: location
Disliked: old pillows - old matras not clean bedding

I would not stay there...

Liked: the room was ok.
Disliked: the hall carpet was gross. The person next door on the first night kept me up with his noise and I got a minimal refund BUT they were aware of his behavior and did not ask in advance for him to be considerate or quiet. No one cleaned the room. It was a welfare hotel and when I asked the hotel while booking it they lied.

Very good

Superb

Only if your desperate

Liked: The price.
Disliked: Dirty. Staff seems like family. Some are pleasant others not so much.