Good

Good

Staff were excellent

They were not willing to...

Liked: The location
Disliked: The staff changed my booking from a Double Queen on the main floor to a Single Queen in the basement because I had a Medical Service Dog. He is protected under Federal Law and they chose to ignore this fact even when I tried to vocalize this to numerous staff and the manager. I had to Purchase a Second Room for my Daughter to stay which cost me twice as much.

Clean, comfortable, and adequate.

Liked: The hotel is adequate and very conveniently placed for our needs. Breakfast was adequate but mediocre. The hotel in general and room in particular was clean.
Disliked: The toilet was 'running' all the time. We did not report this as it was not critical and we expected cleaning staff to notice and resolve.

Enjoyable and exceeded expectations

Liked: Spacious, bright, and clean. Bed was comfortable
Disliked: Would have enjoyed having a kettle in the room

Okay !! Service and facility...

Liked: Location is good
Disliked: Breakfast was cold and dried up and i was there for 7 am no staff member present Renovations taking place which i was not made aware if prior to visit and no discount offered

Poor

Liked: Location
Disliked: Poor heating, not given options

Exceptional