Exceptional

Very good

Liked: The location, room deco especially the big bathtub
Disliked: The beds are soft and uncomfortable

Terrible

Liked: Nothing
Disliked: The only request we had is one hour early check in after a 16 hours flight, this has not been delivered on the contrary they were late, while the same was provided to the guest checking in just directly before we did. The staff were rude overall, mainly the reception desk female staff. They are always busy and they didn?t have the time to listen to our concerns, we had to be avlabile for voice our concerns according to thier schedules. They didn?t manage the sickness of one of our group members very well. We sent a package via concierge, they didn?t have any notes when we tried to follow up and we had to wait for the same person who we placed the order with The rooms are not nice, in my room the fridge was out of the designated cabinet, as it looks like they bought a bigger fridge that didn?t fit. It looks like a 3 star hotel.

Great decor, good location, silly...

Liked: Location, decor, staff.
Disliked: $18 per day for internet? Maybe they?ll charge for electricity and heat next? $49 per day for parking . No beth towels on the rack outside shower? all in separate alcove away from shower.

Fabulous

Liked: I liked the overall vibe of the hotel. There were unexpected touches of decor like the colorful design inside the closet & the design inside the elevator. There was a billiard table on our floor. I appreciated that the reception staff offered me a bottle of water during check-in & check-out. I also appreciated that he double checked my preference about my room.
Disliked: There were mirrors surrounding the bed. The aircon was a bit noisy.

Superb

Liked: Everything was amazing
Disliked: Nothing

Disappointing

Liked: Take care of your stuff, if u lost it in the room, probably u never get it back, and the security department doesn?t care about your property, if u report missing, they won?t call u back or email u back. The location is great. But this time the room smells awful, although they changed the room for me, clearly they already prepared it, because second day it had the same smell with the first room they gave me.

Exceptional

Liked: The robe?s are amazing!!

Exceptional