Sleep Inn & Suites

Bad

Liked: They charged me 2 times after going threw booking after I already paid
Disliked: Staff clueless

Exceptional

Overall was okay but the...

Liked: The location was easy access to Prairie View A&M University.
Disliked: Our stay was Dec 13-15, 2024.You had to always look for a morning staff member when you went to the front desk. The breakfast was not ready for 7 am. We were gone for 6 hours and our room was not cleaned. Then was told they only clean your room after the second day of stay. And if we wanted the room cleaned we had to leave the room. Had to request clean towels every day. Finally, could not buy snacks at night because the night could not ring us up.

Good

Liked: Got an upgrade as they couldn’t give us the room that we booked. We booked a room with a twin bed and a sofa bed. At first we were assigned a room with only a twin bed. Then upon our complaint, they gave us an upgrade- a room with 2 queen size beds. So it was nice of them. Got parking, late night check in and breakfast. So overall, good value for money.
Disliked: The initial miscommunication regarding the room allotment was not expected. The sink in the washroom got jammed.

Immaculate

Liked: The room was a good size, love the electric stove, that was different but loved it!
Disliked: My sink in the bathroom was slow at letting the water out.

Very good

Liked: Breakfast was very convenient and quick. Good breakfast
Disliked: Keep rooms stocked with tissue and towels

Passable

Liked: Clean and modern
Disliked: Tv didn’t work, the night shift worker the first day was rude & the restroom door was so hard to open and close

The short stay was just...

Liked: Breakfast was a variety! Really good
Disliked: My room has a strong odor smelled of a dirty dog… not a clean smell

Good

Disliked: The breakfast was horrible. One type of yogurt, two cereals, with no milk. Waffles were ok at best. One type of microwave breakfast sandwich. With juice and bad coffee.