Name: Sleep Inn & Suites
Address: 21 Old Oyster Point Rd., Newport News, VA
Telephone: (888) 416-0458

Liked: The staff was killer cool and informative!

Exceptional

Bad

Good

Exceptional

Pleasant

Liked: They've really cleaned this place up. I mistakenly booked this hotel after vowing to never stay here again after a previous experience. But the place is 100x better than it used to be a short time ago. The room I was provided was recently refurbished and comfortable.
Disliked: There's a slight musty odor in the hallways of this place. Although the walls have been recently painted and looks like the floors have been cleaned well, it still stinks. This place also attracts people who do not respect others very well. The smell of marijuana floods the hallways and little kids (many kids) are heard bouncing around into the night. Eash time I've been to this property this has been the case.

Bad

Liked: Free parking
Disliked: Breakfast with VERY limited options, not even bread or bagels served. No cleaning of room for 4 days. No exchange of towels. Lights were not working in the gym.

Nice for the value.

Liked: Tv channels, comfortable bed and pillows. Nice staff. Good waffles.
Disliked: Pool never accessible. Hallways smelled of smoke from other guests. Shower took 5 min to heat up and backed up drain.

Good

Very shitty. Made our vacation...

Liked: Parking was completely empty.
Disliked: Breakfast only had waffles. Juice machine was out of order and only had water and black coffee. The room we stayed in was filthy dirty like it wasn’t cleaned and smelled so bad. The floor was covered in sand and dirt. The pull out couch had wet pee stains on it and smelled. Hallways and pool area smell like cigarette smoke. The employees smoke in the pool area. Very rude over the phone and never received my deposit back on the room and it’s been a month later. Scammed me on my money and lied to me about getting the deposit on the room back after our stay.