Sleep Inn & Suites Tyler

Very poor

Disliked: Sleep Inn & Suites Tyler SouthGoogle review summary4.6672 reviews5★4★3★2★1★Reviews on other travel sitesPriceline9.2/10 · 397 reviewsTripadvisor4.6/5 · 297 reviewsTrip.com4.5/5 · 98 reviewsSleep Inn & Suites Tyler South4.7/5 · 1,633 reviewsReviewsSearch reviewsAquanetta Russell-Williams2/52 days ago on GoogleAfter driving nearly 4 hours and worked an 8 hour shift I arrived at the hotel and paid for my room, the desk clerk says that my authorization didn't go through but my bank account showed that it took the money out of the account the pending status as usual. I leave and grab me something to eat and come back and the desk clerk says she spoke with the manager and then all of sudden she calls him on her cell phone. First of all, I didn't ask to speak to or talk to him. He didn't care that the money was pending on my bank statement. The clerk acted like she was scared to speak up and to let him what had occurred. I was upset because he wanted me to pay another payment and I was like I already have money pending for the stay. He kept saying he didn't care, I said I care because that money is not in my account anymore. The transaction better get dropped tomorrow or I am filing a dispute with my bank. Then he kicks me out the hotel because he I was rude but had my money tied up in your hotel transaction, I called him a rude a**hole. I told him I heard that this has happened to other people who have stayed there. It was not my first time staying but my last time trying. Armando came over to my car after I said that and said if I was rude he would helped me. You didn't want to hear anything I had to say let alone help me. But after you tied my money up, YES I AM UPSET AND WILL UNTIL MY MONEY IS BACK IN MY ACCOUNT. Found another hotel and had no issues with my payment.

Peaceful, clean well managed facility.

Liked: Great quiet location close to shopping and restaurants. Walkable if you like.

I highly recommend this hotel!...

Liked: This is the cleanest hotel we have ever been to. I stayed here approximately 6 mos as a travel nurse 4 years ago. It was great then too. The staff remembered me. That speaks volumes about this place. There is not a large turnover of staff! The staff is friendly and helpful. The breakfast is really good. The food was hot and the bacon was crispy and delicious!

Very good

Exceptional

I will stay here again.

Liked: ADA bathroom, clean. Comfortable.

Nice stay

Liked: The beds were nice and the rooms were clean
Disliked: It rained and couldn't use the pool. Lol

Exceptional

Liked: The facility was clean and the personnel were welcoming and hospitable.
Disliked: No complaints.

Exceptional