Sleep Inn & Suites Pineville - Alexandria

Bad

Disappointing

The stay in Sleep Inn...

Liked: I didn't eat the breakfast.
Disliked: The halls and common areas needed additional vacuuming. I also don't like the fact that pets are not accepted.

Passable

It was very disappointing.

Liked: The breakfast was decent.
Disliked: When we got to our room it was filthy. There was trash and food crumbs everywhere. The beds were made but when we pulled the covers back there was trash and hair all in the sheets. Staff wanted us to help change the sheets and was surprised when we wanted them changed on both beds instead of just 1. She told us that she was not housekeeping she was the one who inspected the rooms. They ended up moving us to a different room and in the second room the ac unit didn't work very well. The hallways stunk and looked like the carpet had not been vacuumed in a week.The pool was out of commission.

Bad

Good

Bad

Disliked: I made a reservation and before it was even time for my reservation I had an employee calling me, being VERY rude. Some old white man is what he sounded like. He refused to give me his name and told me that the managers are on vacation. I chose pay at property. Don't even select that or reserve your room because not only did he charge my card before but he charged 50 more than the total I was given. I will never stay here and I highly recommend others go elsewhere.

Disappointing

Liked: It’s close to everything
Disliked: Elevators haven’t worked past few times we’ve stayed